17 sales executive jobs found in Kuala Lumpur

·         Complete the relevant Hilton University courses promptly and pass the tests. ·         Receive and understand hotel product knowledge and related activities. ·         Implement all sales action plans related to his / her market area as outlined in the marketing plan. ·         Establish and maintain files on major active accounts within his / her market areas. ·         Promote and produce sales leads for other Hilton hotels. ·         Provide feedback to the Director of Business Development / Director of Sales / Senior Sales Managers / Sales Managers on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone calls and direct mail in his / her market areas. ·         Assist Sales Managers in conducting hotel inspection for all walk-ins, meeting groups and contracted clients, planning next steps for future follow-ups. ·           Meet and welcome some top key accounts,...

1. Ensures professional sales calls using Mangala’s selling principles and Driving Customer Preferences philosophies. 2. Carefully plans sales calls into defined objectives. 3. Maintains a detailed knowledge of Resort facilities, features and services. 4. Conducts extensive competitor researches and maintains excellent product knowledge of the Resort. 5. Systematically and efficiently calls on allocated Accounts within assigned sector and reports findings and opportunities to the Sales Manager/ Associate Director of Sales. 6. Follows up sales leads to identify prospect. 7. Ensures a high level of exposure for Resort through direct sales solicitation of telephone contact and written communications. 8. Professionally conducts routine telemarketing activities to identify new accounts. 9. Entertains and conducts Resort tour to clients whenever required. 10. Establishes and maintains strong relationship with the established clientele and constantly explores into new business...

Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel. Contact customers via calls or arranged meetings to discover their needs and requirements. Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel. Provide customers with a list of available services and their accompanying prices and offer discounts when necessary. Assist clients in selecting the most appropriate service that best meet their specifications and needs. Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement. Collaborate with other hotel staff to ensure clients have a good time. Monitor the customer service quality of the hotel to ensure customers are tended to appropriately. Conduct price negotiations with customers on behalf of the hotel management to reach a favorable bargain for both parties. Process and facilitate requests...

1.      To attend training and assist in the administration of the department. 2.      To adhere to the Hotel’s policy. 3.      To assist in the training and development of staff in the Department upon instruction of superior. 4.      To understand implement and maintain the quality policy and objectives of ISO 9001:2000. 5.      To comply to the documented procedures and supporting documents of ISO 9001:2001 6.      Shall review capability upon guest enquires on whether we are able meet their requirements. 7.      All sales proposal/requirements shall be tailored to the customer requirements. 8.      Proposal shall be monitored for acceptance by the guest. 9.      Any sales that has been materialize shall be documented and disseminate to the relevant departments concerned. 10.  Any cancellations made by customer shall subject to the terms conditions stipulated when otherwise agreed upon by both parties and disseminate this information to the...

At Shangri-la Hotels & Resorts, we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.   Located at the heart of the Kuala Lumpur city centre,  Traders Hotel  by Shangri-la is looking for a  Revenue Executive .   As Revenue Executive We Rely On You   Implement revenue management practices in accordance with Shangri-La philosophy, policies and standards. Lead the statistical and competitive information gathering and produce forecast based on demand, timely and within accuracy expectations. Recommend and implement overall revenue maximization...

Duties and Responsibilities Report directly to the Operations Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations. Has a very close working relationship with Operations Manager. Co-ordinate and co-operate with all other departments as and when required and has a good working relationship with all Heads of Department and the Sales and Marketing team. Has a strong relationship and interaction with all hotel guests, visitors and members of the local community. Handle all levels of associates professionally. The Guest Service Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. Assist, help and supervise the Reception, Reservation, Call Centre and Sky Lounge Ensure there is a healthy and strong communication link between the...

We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Cost Controller you are responsible to liaise closely with the Food & Beverage Department on various operational and cost related issues and your role will include key responsibilities such as: •Prepare the costing for recipes and menus prepared by the Executive Chef and suggest the selling price. •Perform test checking on the receiving of goods at the hotel to ensure that the procedures are followed correctly. •Prepare daily flash report of food costs and verify daily outlet void control sheets. •Prepare P&L statement of major banqueting events and prepare banquet revenue breakdown summaries. •Randomly test the inventory of outlets by reconciling the opening stock with the closing stock, taking account of store issues and sales. •Verify and control...

Plan and organize hotel activities to drive sales. Manage and monitor hotel expenses and track inventory. Plan and implement marketing campaigns with marketing teams. Build and maintain strong relationships with visitors, clients and vendors. Conduct hotel budgeting and financial planning. Suggest and implement new ideas. Determine KPIs and Track KPIs and prepare reports. Manpower planning, hiring and conduct onboarding for hotel staff. Evaluate and review staff performance. Ensure safety and adherence to rules and regulations. Prepare and manage schedules and shifts. Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues. Check that all Front Office employees report to work punctually and are well groomed before each of their shift. Conduct daily briefings and ensure that all pertinent information is well received by team members. Ensure the efficient and...

Interns will be reporting directly to the MAH General Manager, the intern will be assisting the Secretariat in day-to-day operations & office administration, coordinating events, including planning and providing organisation and operations support in the development and execution of event project. Duties may include (but not limited to) administration, operations, financial planning, communication and marketing. Must work well under pressure, ensuring the smooth and efficient running of an event. - Work closely with Executive in-charge to administer the planning and coordination of the Association's special activities and national/annual events including any other ad-hoc industry related events to meet the Association's objectives. - To manage resources, suppliers, sponsors and associated organisations relevant to the running of Association's projects and events. - To actively seek ways to secure sponsorship for all MAH events and forge relationship with MAH sponsors....

Job Description (F&B Supervisor) Assist the Restaurant Manager/ F&B Executive to run the restaurant or outlet efficiently and cost effectively.  Attain and exceed the budgeted revenue for the restaurant through the provision of efficient service and aggressive up-selling.  Ensure that quality standards are maintained during peak times of business in the restaurant.  Ensure correct revenue charging and appropriation for the restaurant P.O.S. machine including control of guest checks, voids, new item input and closing reports.  Assist Restaurant Manager/ F&B Executive to develop and train employees in the restaurant and outlet area through daily service briefings where technical service matters will be discussed and explained.  Inspect the set-up and mise-en-place of restaurant and the outlet area to the standards of the hotel emphasizing cleanliness.  Maintain daily communication with the Sous Chef to ensure smooth...

Report directly to the Front Office Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations. Has a very close working relationship with Front Office Manager. Co-ordinate and co-operate with all other departments as and when required and has a good working relationship with all Heads of Department and the Sales and Marketing team. Has a strong relationship and interaction with all hotel guests, visitors and members of the local community. Handle all levels of associates professionally. The Duty Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. Assist, help and supervise the Reception, Reservation and call centre Ensure there is a healthy and strong communication link between the various Front Office divisions and other departments.  ...

Supervise and coordinate the assigned outlet/s engaged in the preparation and cooking of all food items. Plan menus, considering availability of raw food and ingredients, availability of skilled manpower in the preparation of new menu, style and standard of presentation of Hotel Control and check the quality of perishables when received, stock available at store to ensure both quality and availability Check daily function sheets to ensure all requested items for Banquet and special functions are prepared on time and meet the standard of guests expectation Supervise the kitchen staff and coordinate their assignments and arrangement of their working schedule in such a way to economize timely food production Estimate current requirements of Hotel for food consumption, based on event orders, daily menus, weekly promotions and forecast…etc Make requisitions for groceries, perishable according to par stock or reorder level, event orders, daily menus, weekly...

  At Shangri-la Hotels & Resorts, we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.   Located at the heart of the Kuala Lumpur city Centre, Traders Hotel by Shangri-la is looking for a Marketing Communication Coordinator.   As Marketing Communication Coordinator we rely on you: Assists and supports the co-ordination of Communication Activities and Promotion. Assists in maintaining comprehensive master slide library for all advertising, collateral and public relations activities. Gathers information / advertising clippings of competitor hotels....

Supports the successful execution of all operations in the hotel operations departments and outlets (may include Front Office, Housekeeping, Maintenance). Communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; enforcing policies and procedures; disciplining Team Members. Provides oversight to ensure that STEG standards and procedures are being followed in all operational departments. Achieves guest services operational objectives by contributing information and recommendations to strategic plans and reviews, including but not limited to productivity, quality, customer-service standards, resolving problems, identifying trends and assisting with implementing change. Attend and contribute to periodic meetings to maintain favorable working relationships among team members and promote maximum team morale, productivity, and efficiency. Maintains a safe, secure, and healthy environment by establishing, following, and enforcing safety...

E ffectively execute sales activities to maximize business opportunities in the corporate events, government events, social events, MICE, and Weddings. Engage with meeting planners in-house to maintain a good client relationship and to solicit for more future businesses. Ensures that all site visits conducted and handled in the most professional manner and effectively. To be fully aware of the potential and buying decisions of all key accounts, competitive information on rates and volume to allow for specific strategic planning.

Responsibility for securing events, as well as planning and executing to a very high standard for prestige corporate and private events Obtains feedback from the organizer and follows through with the necessary actions Must also be able to work closely with BDM team to assess the progress of the department and develop Sales strategy accordingly Manage and control event expenditures within agreed budget Track tentative and definite booking activities Track Lost Business records Attend daily sales briefing with Director of Sales and Marketing Attend daily coordination meeting with operations and resumes Attend daily Events and Convention debriefing Conduct hotel rooms and function space inspection 11 Prepare menus, floor plan and provide any professional advice as required by the clients 12 Assist with forecasting of Events revenue Sends Thank You letter and Post-Function Critique to...

Responsibilities Overseeing the operation of the department and is fully responsible for room inventory and control Lead, direct and co-ordinate the activities in the department in maximizing yield to improve profitability through diligent monthly forecasting. To endeavor and to achieve, exceed the target set by the hotel Implementation of Standard Operating Procedures, assist in supervising the staff within the department ensuring that correct standards and methods of service are maintained as required To assist in the building of an efficient team by taking an active interest in their welfare, safety and development To respond to changes for the departmental function as dictated by the hotel and industry To plan and executing of marketing plans, implementing unique sales and marketing strategies, participation of trade shows. To maintain personal contacts with selected key customers and to back up the activities of any member of the sales team when required...