RM2,000 - RM2,300 monthly
HOTEL SENTRAL SEAVIEW PENANG SDN BHD Hotel Sentral Seaview, Penang, Jalan C M Hashim, Tanjong Takong, Tanjung Tokong, Penang, Malaysia
JOB DESCRIPTION : To liaise closely with the front desk and cashiers on follow-ups relating to reservations discrepancies. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Accommodate and document special requests Answer questions about property facilities/services and room accommodations. Follow proper escalation procedures when addressing guest concerns.