46 others jobs found in Tanjung Bungah

Your main duties centers on the procedural and personal dimensions as applied in the delivery of the guest experience in the spa, cabanas and hotel rooms. You will: Perform professional spa treatments to guests Follow bookings/allocations of treatment task as per appointment book Sell retails products to guests Follow massage steps according to treatment SOPs Assist in inventories and stock takes

Making proficient sales transactions – using a point-of-sale system provided Handle cash and other forms of payment Maintain proper cash drawer balances and denominations Demonstrate impeccable product knowledge Determine guests’ needs by actively engaging them in 1-on1 conversations and informing guests of product features and benefits Suggestive selling – using proven techniques (i.e. related items, higher quality items, transitional phrases) Maintain a clean and organized store Maintain proper product stocks levels – through retail pulls & inventories

Responsibilities: To handle all meeting groups and to co-ordinate effectively with all departments concerned so as to ensure smooth running of all event groups. To manages the procurement and delivery of all types of events which include conferences, dinners, weddings, outings and others as allocated by Director of Sales. To issue and monitor Event Orders/ Amendments/Prepare reports for all C&E groups. Manage the rooming list process. Contact, entertain clients (if required) and meet up with clients (internally or externally) once events are confirmed.

Recreation Attendant conducts activities and maintains the cleanliness and functionality of the recreational equipment. Responsibilities Administrate the record for recreation equipment and guides guests to use the recreation equipment properly for safety purposes. Promotes hotel’s recreational activities and programs for guests. Creates a fun and relaxing atmosphere and at the same time provides professional services to our guests. Responds to accidents and emergencies according to hotel’s safety and security policy. Be observant and removes obstacles that endanger the recreation ground to promote hazard-free recreation area. Requirements 1 or 2 years of working experience in the same field in the hotel line Good interpersonal skill and team-oriented Able to read and communicate fluently in English Willing to work on shift rotation Must have the right to work in Malaysia Only successful candidates will be contacted

Job Summary ·       All applicants must exhibit an approachable and enthusiastic demeanour through body language, eye contact and verbal dialogue. ·       Responsible for answering all incoming calls in a friendly and effective manner. ·       Exercise proper telephone etiquette and comply with the hotel terminology and Breeze protocol. ·       Must be comfortable and effective at phone sales and up-selling. ·       Confirm reservations for spa services. ·       Assist with group scheduling. ·       Ensure that all treatments areas are professionally maintained in accordance with the guidelines and standards of Breeze. ·       Must stay current on all relevant certifications. ·       All therapists must be approachable and enthusiastic with good: ·       Body language ·       Eye contact ·       Verbal dialogue.   Ensure that all treatments areas are professionally maintained in accordance with the...

  §    General o   Reads the logbook daily and take action accordingly. o   Provides information regarding the hotel’s facilities & services. o   Ensures to always be informed of VIP in-house and daily functions. o   Handles guest complaints in accordance with service recovery guidelines.   §    Front Desk o   Assigns rooms and checks in/out guests in accordance with established standards. o   Checks guest history of all arrivals on shift and gets familiarized with the information. o   Greets and addresses guests by name.  o   Thanks every guest when they depart. o   Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.   o   Handles the following situations in accordance with hotel policy: §  Early arrivals and late check outs §  Rebate and paid outs §  Refund o   Runs the night audit. o   Post folios and relevant data...

Responsibility for electric system Assist in planning, handling and executing any work related to precautions Repair any damaged equipment or machinery Conduct periodic inspections of switches, electrical equipment and air conditioning (Air Cond) Priority in the field of Air Cond Responsible and committed in work Disciplined and punctual Can work in a team Be able to work overtime Prefer Malaysian

Description: A. Job Summary All applicants must exhibit an approachable and enthusiastic demeanor through body language, eye contact and verbal dialogue. - Responsible for answering all incoming calls in a friendly and effective manner. - Exercise proper telephone etiquette and comply with the hotel terminology and Breeze protocol. - Must be comfortable and effective at phone sales and up-selling. - Confirm reservations for spa services. - Assist with group scheduling. Ensure that all treatments areas are professionally maintained in accordance with the guidelines and standards of Breeze. - Must stay current on all relevant certifications. - All therapists must be approachable and enthusiastic with good: - Body language - Eye contact - Verbal dialogue. Ensure that all treatments areas are professionally maintained in accordance with the guidelines and standards of Breeze. - Must stay current on all relevant certifications. - All therapists...

Description: Rooms - Coordinates with Front Desk concerning room status and others. - Ensure the following procedures are implemented according to standards: - Key Procedure - DND (Do Not Disturb)/Double Locked - Baby Sitting - Room Discrepancy - Lost & Found - Room Safety Deposit Box - Loan Item - Loss & Breakage - Pest Control - Defect Item - Updates room status into Opera or Hotel’s PMS. - Conducts Linen Inventory in pantry. - Responds to special requests from guests such as extra bed, baby cot, iron etc. - Assists where necessary with the making up of rooms and turndown service. - Coordinates pantry and trolley set-up. Qualifications: - Min diploma in hospitality or equivalent. - Practical experience as a departmental trainer in housekeeping. - Must be proficient with reservations handling and process and familiar with Opera/Micros system. - Excellent command of English language, knowledge of other languages is a plus....

We welcome eager individuals with a love of hospitality. If you work well in a team environment, enjoy helping others, and want a place to grow and learn, we would love to have you as part of our team! Organize, confirm and process guest check-ins/ check-outs and adapt for any changes Secure payment, verifying and adjusting billing as needed Provide guests with room and residence information, directions, amenities and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Communicate any emergency, lost item or theft to proper security staff and/or authorities Keep contingency lists in case of emergency and communicate any necessary messages Shortlisted candidates will be notified. #recruitment2022 #ascottmalaysia #growwithus...

KEY RESPONSIBILITIES  1.  Support the executive chef,  sous chef, chef de partie as well as other kitchen employees in food production 2.  Assists kitchen staff in maintaining high cuisine standards for function clients as well as delegates 3.  Assists  the CDP in the production of different foods for example vegetables, meats and pastries 4.  Assists the head chef in ensuring that food is prepared and served to the client on time 5.  Assists the executive chef in ensuring the health and safety standards are upheld in the kitchen.

Key Responsibilities. 1.  Greet and welcome and hotel guests.  Offer luggage assistance. 2.  Assist and ensure all arriving and departing guests luggage is promptly attended to.  In  cases where the guests leave their luggage, ensure they are tagged and taken care of accordingly. 3.  Deliver all guests correspondence to the rooms as well as correspondence to all other department. 4.  Assist in monitoring the smooth flow of vehicle traffic at the Hotel entrance to avoid congestion. 5.  Possess excellent product knowledge on all Hotel facilities and services e.g room rate, restaurant operation hour, recreation activities etc.  Able to disseminate correct information at all time.

As IT Executive, you are responsible for the work performance of one or more subordinates who are in the back-of-house of guest service for consistently meeting differing guests’ needs & wants consistent to your assigned area of responsibility in the Finance department, that is, IT. You direct the procedural and personal dimensions of one or more work processes through these subordinates. An increase in personal efficient and effectiveness is expected when you work as a team with your subordinates, colleagues and superiors and achieve common goals and targets.  You will:- Ensure all data on the hotel computer system is backed up daily. This includes Opera, Micros, E-point, HOS. Be on call for IT related emergencies. Install IT related soft/hardware in the hotel with the approval of the IT Operations and Development Manager. Regularly check all PCs in the hotel for viruses and run virus cleaning programs when necessary Assist in maintaining the hotel’s management...

Support and assist in the development of the annual Business Plan, Hotel Budget and Marketing Plan as requested by the Director of Sales and Marketing. Create excellent client relationship through attention to detail; prompt follow up and empathy for customer perceptions and needs whilst maintain professionalism. Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion. Demonstrate good working relationship with other departments maintaining effective communication and teamwork.

As Senior Sales Manager, you are responsible for the performance of one or more subordinates who are in the front­line/back-line of guest service for consistently meeting differing guest' needs & within your assigned area of responsibility in the Sales & Marketing Department in the Hotel that is comprised of the Sales section and sometimes Business Centre. You direct the procedural and personal dimensions of one or more work process through these subordinates. An increase in personal efficiency and effectiveness is expected when you work as a team with your subordinates, colleagues and superior and achieve common goals and targets.  You will: Excellent in problem solving, able to meet deadlines and able to work under pressure. Set higher and professional standards for your department Be informed and keep your superior informed of all matters that may affect your work, the hotel's service or reputation. Always present a clean and tidy appearance in...

Prepare alcohol or non-alcohol beverages for bar and restaurant patrons Interact with customers, take orders and serve snacks and drinks Assess guests’ needs and preferences and make recommendations Mix ingredients to prepare cocktails Plan and present bar menu Ensure and confirm guests’ meets legal drinking age Restock and replenish bar inventory and supplies Stay guest focused and nurture an excellent guest experience Comply with all food and beverage regulations

Responsibilities: Supervising and guiding the front office team and coordinating the team's work schedules. He/She should have the ability to work in a fast-paced environment in managing the multifarious operation concerns and expectations of guests. Comply with legal requirements in a lodging property. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier or other reports, preparing deposit, and counting/securing assigned bank. Ensures adherence to procedures for hotel accounting, credit control, handling of financial transactions, securities of monies, guest security and emergency procedures as established. Complete opening and closing shift duties and communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Respond appropriately to guest complaints/requests. Make appropriate service...

JOB SUMMARY To assist the Sous chef in all matters pertaining to daily operation and event orders.  Fully responsible for smooth operation of his section, in supervising his staff and to ensure high standard of quality of food prepared, consistency product, excellent presentation, standard portion size, tasty food served, proper food handling and storage. Take charge of the outlets in the absence of the Sous Chef. DUTIES AND PERFORMANCE STANDARDS:  -    To reject all food items that are not up the standard of hotel’s requirement. -    To check constantly to ensure high standard of food quality, product consistency, and assist in maintaining food cost. -    To prepare duty rosters and assist to train his subordinates. -    To check and order store requisition and purchase orders. Collection of stock from Main Store and direct purchases, organise and store them accordingly. -    Responsible for hygiene and...

Respond and attend to guest repair requests. Understand and operate advanced electrical, plumbing, refrigeration, and boiler systems. Communicate with different types of people to comprehend what they want and to provide them with information and assistance. Update the maintenance work order form / Job card and file them. Ability to interpret readings from meters & gauges and other measuring units. Ability to maintain confidentiality of hotel guests and pertinent hotel information. Ability to ensure security of guest room access and hotel property. Ability to read and understand test equipment, measuring devices, and safety manuals. Preform maintenance activities in the guest room like plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps, air conditioners / HVAC and AC ducts. Test, troubleshoot and perform basic repair on all types of equipment. To clean, lubricate, protect, and otherwise maintain all...

SUMMARY OF POSITION : Assistant Human Resources Manager is responsible for ensuring that the overall administration, coordination, and evaluation of Human Resources plans and programs are realized. SCOPE: Enhances the organization Human Resources by planning, implementing, and evaluating employee relations and human resources policies, employee activity, programs, and practices. Responsibilities include but not limited to: Formulates and administers the Human Resources policies and procedures of the hotel.       Familiarizes self with corporate HR manual. Prepares and maintain a HR manual for the hotel including philosophy, policies and procedures. Recruitment of staff. Ensure the selection of right candidate for the job. Identifies training needs.      Identifies employees with potential for cross exposure. Maintains and enhances the Associates welfare to ensure high morale.  Overseas the provisions of quality meals for Associates Dining Hall....