RM4,000 - RM5,600 monthly
Sojourn Guest House
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Plan and organize hotel activities to drive sales.
Manage and monitor hotel expenses and track inventory.
Plan and implement marketing campaigns with marketing teams.
Build and maintain strong relationships with visitors, clients and vendors.
Conduct hotel budgeting and financial planning. Suggest and implement new ideas.
Determine KPIs and Track KPIs and prepare reports.
Manpower planning, hiring and conduct onboarding for hotel staff.
Evaluate and review staff performance.
Ensure safety and adherence to rules and regulations.
Prepare and manage schedules and shifts.
Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues.
Check that all Front Office employees report to work punctually and are well groomed before each of their shift.
Conduct daily briefings and ensure that all pertinent information is well received by team members.
Ensure the efficient and...