13 it executive jobs found

As IT Executive, you are responsible for the work performance of one or more subordinates who are in the back-of-house of guest service for consistently meeting differing guests’ needs & wants consistent to your assigned area of responsibility in the Finance department, that is, IT. You direct the procedural and personal dimensions of one or more work processes through these subordinates. An increase in personal efficient and effectiveness is expected when you work as a team with your subordinates, colleagues and superiors and achieve common goals and targets.  You will:- Ensure all data on the hotel computer system is backed up daily. This includes Opera, Micros, E-point, HOS. Be on call for IT related emergencies. Install IT related soft/hardware in the hotel with the approval of the IT Operations and Development Manager. Regularly check all PCs in the hotel for viruses and run virus cleaning programs when necessary Assist in maintaining the hotel’s management...

· Provide frontline PC and server troubleshooting, resolve IT issues for end users · Modify configurations, utilities and software default settings · Support and administer Windows Servers · Backup and optimize database · Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network · Provide In-house guest IT related matter troubleshooting · Install, test and configure new workstations, peripheral equipment and software. Assist with PC setup, IT system and access for onboarding of new users Other Responsibilities · Be aware of the hotel fire & life safety/emergency procedures · Attend all briefings, meetings and trainings as assigned by management · Maintain a high standard of personal appearance and hygiene at all times · Perform other reasonable duties assigned by the assigned by the Management

To ensure the effective support and operation of property based technological system in alignment with business needs. Provide operational support/ maintenance for all Network, Hardware and Software problems. Maintain an inventory of equipment and software. To provide courteous and professional service and to maintain good working relationship with all hotel associates. To manage the WIFI bandwidth provided by the hotel for both guests and administrative department usage. To ensure experience is of high standard and minimizes complaints.

  Basic Function Responsible for the smooth functioning of the data processing installation including both software and related equipment in the Hotel. Responsibility and Authority Responsible for the planning, co-ordination and implementation of the Hotel’s data processing programmes and activities. Monitor and advise on methods of recording, processing and retrieving information. Ensure that all databases are adequately copied for contingency plan or back up purpose and that the copied media are properly labeled and stored. To be on 24 hour pager standby to support the ERP system in particular the Front Office Systems. In the event of a system fault or failure, to diagnose the problem to ascertain the nature of failure eg. hardware or software problem. Offer the line of assistance by telephone. If this method fails, to attend the problem in person as soon as possible. If the problem cannot be solved, to liaise with the hardware or...

Duties and Responsibilities Report directly to the Operations Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations. Has a very close working relationship with Operations Manager. Co-ordinate and co-operate with all other departments as and when required and has a good working relationship with all Heads of Department and the Sales and Marketing team. Has a strong relationship and interaction with all hotel guests, visitors and members of the local community. Handle all levels of associates professionally. The Guest Service Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. Assist, help and supervise the Reception, Reservation, Call Centre and Sky Lounge Ensure there is a healthy and strong communication link between the...

Report directly to the Front Office Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations. Has a very close working relationship with Front Office Manager. Co-ordinate and co-operate with all other departments as and when required and has a good working relationship with all Heads of Department and the Sales and Marketing team. Has a strong relationship and interaction with all hotel guests, visitors and members of the local community. Handle all levels of associates professionally. The Duty Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. Assist, help and supervise the Reception, Reservation and call centre Ensure there is a healthy and strong communication link between the various Front Office divisions and other departments.  ...

Description: - Monitor the hotel's e-Commerce strategies as they are being implemented - Daily management of hotel online presence on various Online Travel Agent websites - Managing rate & inventory changes as well as content management - Communicate with Manager, Reservations and Manager, Front Office as well as others on daily basis - Developing budgets for projects, monitoring costs, providing status reports to management, and incorporating feedback from the executive level - Manage e-Commerce website content updates, coordinating site changes with IT and Marketing business owners including site presentation, product presentation, pricing changes and text and image modifications - Negotiate and close new business opportunities with new merchants Qualifications: - Candidate must possess at least a Diploma, Advanced Higher/ Graduate Diploma in Business studies/ Administration/ Commerce/ Marketing or equivalent - Possess strong planning...

2.1       To ensure the smooth operation of the outlets/banquet, delivering a consistent quality product and service that comply with company / hotel policies and standard procedures.   2.2       To assist the F&B Executive in running the in scheduling and coordinating staff.   2.3       To ensure that all employees report for duty punctually, in proper grooming at all times.   2.4       Initiate aggressive guest interaction through seeking and soliciting feedback from guests.   2.5       To assist in the training of employees ensuring that they have the necessary skills to perform their duties with the maximum efficiency.   2.6       Properly execute revenue and check control procedures on shift.    2.7       To assist in the building of an efficient team of employees by taking an active interest in their welfare, safety and development.   2.8       Maintain a safe and sanitary work environment for all associates...

At Shangri-la Hotels & Resorts, we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.   Located at the heart of the Kuala Lumpur city Centre,  Traders Hotel  by Shangri-la is looking for a  Sales Coordinator/ Executive.   As Sales Coordinator/ Executive We Rely On You   Implements all sales action plans related to his/her market areas as outlined in the marketing plan. Executes account coverage to optimize business opportunities Establishes and maintains effective communication channel. Demonstrate strong negotiation skill to maximize...

At Shangri-la Hotels & Resorts, we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.   Located at the heart of the Kuala Lumpur city Centre,  Traders Hotel  by Shangri-la is looking for an  Events Executive.   As Events Executive We Rely On You   Good knowledge of group rates structure, pricing strategy and client’s special requirements in order to propose the best deal when handling leads/ enquiries in order to convert the leads / enquiries to confirmed events/groups Demonstrate strong negotiation skill to maximize hotel profit in all...

Responsibilities: MEETINGS ATTEND/HOST: ·         Host weekly HACCP team meeting (bi-weekly tba) ·         One on one meeting with Executive Chef on daily base ·         Attend Daily Sous Chef briefing with Executive Chef 1000am ·         Attend Daily F&B briefing with F/B Director          2. HYGIENE CHECK WALKS DETAIL: ·         Daily walks to all HACCP related areas ·         Weekly walk with Exec Chef and/or without Exec Sous Chef and Outlet Chef for all kitchens to check on all areas in depth ·         Daily hygiene report with approval by Exec Chef or Exec Sous Chef            3.  PERSONAL HYGIENE IMPLEMENT: ·         Critical Control Points System ·         Control system procedures ·         Evaluation of corrective actions ·         Staff medical records updating system ENSURE: ·         Hand wash basins are available near each work area...

What Will You Do? You’ll be responsible for providing a naturally friendly, helpful, and responsive, level of service to all our guests from arrival to departure. We’re not really a strict job descriptions kind of place – we all roll our sleeves up and get stuck in wherever needed – but here's an idea of how we see the role; Achieve positive outcomes from Guest queries in a timely and efficient manner. Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required. Ensure that the Duty Manager/Executive Assistant Manager/Hotel Manager is kept fully aware of any relevant feedback from guests and, or, other departments. Demonstrate a high level of customer service at all times. Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts. Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge...

本職位之主要目的 (Job Purpose)： 協助店長維持餐廳正常營運，協助店長經營餐廳整體管理，負責帶領基層同仁執行店長交辦工作，提供優質服務，協助基層同仁依照標準作業流程完成每日工作，收集顧客意見，協助顧客點餐，結帳，促進顧客消費。配合公司整體營運，塑造優良形象。 To be the central organizers who keeps the restaurant operate regularly, to assist supervisor  to manage the restaurant, to be responsible for leading basic level stuff, to execute works that supervisor and assist supervisor ask to do, to provide the best F& B service for customers, to execute and to assist basic level stuff to finish every work according to the SOP, to assist supervisor to collect customers advices, and to build the outstanding image altogether, to help customers to order and checkout, know the feature of the restaurant, and to improve them consume there.   本職位之主要工作內容 (Job Item)： 1.       帶領服務員清理餐廳、檢查餐廳，保持清潔無汙           Leads the waiters and waitresses to clean up the dining room, to inspect the dining room, and           maintain the cleanliness in it. 2.       檢查所有生財器具均為清潔、良好可用...