2 housekeeping deparment jobs found in Malacca

Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met. Scheduling staff shifts and organizing replacements as required. Investigating and addressing complaints regarding poor housekeeping service. Providing training to the housekeeping staff. Regularly taking inventory of cleaning supplies and ordering stock as needed. Issuing cleaning supplies and equipment to housekeeping staff as needed.

Perform all check-in and check-out tasks Register guests collecting necessary information Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments