13 housekeeping deparment jobs found in Butterworth

o    Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery. o    Ensures all opening and closing duties are implemented in accordance with established standards. o    Follows up on work and maintains logbook. o    Knows and strictly follows all established cleaning procedures. o    Prepares Room/Public Area crew work assignment sheet. o    Reports Monthly Chemical consumption, Monthly Guest Supplies and Amenities usage. o    Knows how to operate/use available Housekeeping machinery’s and chemicals according to established standards. o    Ensures all Front of House and Back of House areas are well maintained, clean and tidy at all times. o    Conducts Quality Room/Public Areas Inspections. o    Maintains proper par stock of inventory items. o    Reports all maintenance deficiencies immediately. o    Assist in other sections of...

Internship Description: We are looking for interns! Vacancies (Interns) Available: Front Office Housekeeping Sales & Marketing Accounts & Finance Kitchen Maintenance  Requirements: Malaysian citizenship Preferable students who are in Hotel/Hospitality Management, Business Administration, or equivalent. Hardworking, fast learner and passionate towards job assignment. Good communication & interpersonal skills. Good command in English and Bahasa Malaysia languages both spoken and written.  Benefits: Training will be provided. Internship Allowance Uniforms provided Employment offer for successful candidates Duty meal

Places linen and uniforms in containers for transport to laundry. Examines laundered items to ensure cleanliness and serviceability. Stores laundered linen and uniforms on shelves after verifying numbers and types of articles. Issues linen and uniforms, which are both to be exchanged on a clean-for-soiled basis only. Check periodically the condition of hotel linen and uniform. Periodic inventories of linen and uniform. Ensure that the linen and uniforms are neatly and systematically arranged and stacked. Separates linen or uniforms that need repair and/or special treatment and forward it to the tailor and/or Laundry Manager for immediate action.

Key Responsibility 1.  Makes bed and prepare the room for cleaning. 2.  Dust the room and furniture 3.  Replenish guestrooms and bath supplies. 4.  Cleans the bathroom. 5.  Cleans the closet 6.  Vacuums and racks the carpet. 7.  Checks and secure the rooms 8.  Replenish amenities according to the operational standards. 9.  Deliver and retrieve items on loan to guests e.g. iron and ironing boards. 10.  Ensure security of guest rooms and privacy of guests.

Handle the safekeeping, recording, collection of all keys and pagers held in the Housekeeping Office to ensure a safe and secure work environment Answer the telephone according to hotel's standards and record incoming requests and messages in order to communicate this information to concerned in a timely fashion Receive Lost and Found items and record and store them as per standard. Handle the claiming and clearing of any Lost and Found items Prepare attendance sheet for payroll before 25th of the month and submit to Accounts Department Control cleanliness and tidiness of the Housekeeping Office and file Housekeeping records and reports as per Housekeeping guidelines Communicate effectively and clearly any requests or maintenance to related departments to ensure smooth Housekeeping operation Handle ‘DND’ rooms. Ensure to call the Guest by 15:00hrs and ask for service. Handle babysitting requests as per hotel's standards Check office supplies, stock level of all...

Description: • Similarly in uniform room service person responsibility. • When need works in tailoring, the sewing work. • Patching and revision dining cloth grass. • Patches and revises the staff uniform. • Other work which arranges by the uniform manager. Patching and revision dining cloths grass • In the patching replacement process discovers the dining cloth grass which may patch. • Patching because the use periodic fragments, eclipse the hole dining cloth grass. Patches and revises the staff uniform • Patches the uniform that fits the staff. • Simple patching does not affect the clothing standard the tattered uniform. • The manufacture dining promotion activity needs the special uniform. • The manufacture moves the ornament specially which the department needs. Patches and wash the customer's clothing, to request the revision clothing according to the visitor • Patches the visitor clothing according to customer's request. • Instruction patching washes...

Description: General - Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery. - Ensures all opening and closing duties are implemented in accordance with established standards. - Conducts daily shift briefings. - Ensures that all team members under your supervision are well training and productively assigned daily job task. - Ensures all team members are provided with consistent On-the-job training and other relevant trainings. - Follows up on work and maintains logbook. - Knows and strictly follows all established cleaning procedures. - Prepares Room/Public Area crew work assignment sheet. - Reports Monthly Chemical consumption, Monthly Guest Supplies and Amenities usage. - Knows how to operate/use available Housekeeping machinery’s and chemicals according to established standards. - Ensures all Front of House and Back of House areas are well maintained, clean and tidy at all times. -...

Description: Rooms - Coordinates with Front Desk concerning room status and others. - Ensure the following procedures are implemented according to standards: - Key Procedure - DND (Do Not Disturb)/Double Locked - Baby Sitting - Room Discrepancy - Lost & Found - Room Safety Deposit Box - Loan Item - Loss & Breakage - Pest Control - Defect Item - Updates room status into Opera or Hotel’s PMS. - Conducts Linen Inventory in pantry. - Responds to special requests from guests such as extra bed, baby cot, iron etc. - Assists where necessary with the making up of rooms and turndown service. - Coordinates pantry and trolley set-up. Qualifications: - Min diploma in hospitality or equivalent. - Practical experience as a departmental trainer in housekeeping. - Must be proficient with reservations handling and process and familiar with Opera/Micros system. - Excellent command of English language, knowledge of other languages is a plus....

  §    General o   Reads the logbook daily and take action accordingly. o   Provides information regarding the hotel’s facilities & services. o   Ensures to always be informed of VIP in-house and daily functions. o   Handles guest complaints in accordance with service recovery guidelines.   §    Front Desk o   Assigns rooms and checks in/out guests in accordance with established standards. o   Checks guest history of all arrivals on shift and gets familiarized with the information. o   Greets and addresses guests by name.  o   Thanks every guest when they depart. o   Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.   o   Handles the following situations in accordance with hotel policy: §  Early arrivals and late check outs §  Rebate and paid outs §  Refund o   Runs the night audit. o   Post folios and relevant data...

Key Responsibilities 1.  Verify arrival and departure details.  Pay attention to any special arrangements or request.  Perform check in and check out tasks according to the departmental policies and procedures.  Liaise with relevant sections in the Front Office Department. 2.  Efficiently update and manage the room status and to advise the superiors should their attention are needed.  Liaise closely with Housekeeping Department. 3.  Perform cashiering task by posting all the bills and monitor guests in-house account as per set procedures.  Inform the superior on any irregularities.   4.  Perform night audit task 5.  Possess excellent product knowledge on all Hotel facilities and service e.g restaurant operation hour, recreational activities etc.  Able to disseminate correct information at all time.

Job description Perform all check-in and check-out tasks Manage online and phone reservations Ensure proper credit, check-in, check-out and cash handling Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Assist in Front office operation Demonstrate a high level of customer service at all times To greet all guests in warm and friendly manner Response to any phone calls from guests in a polite manner Job Requirement Applicants must be willing to work on shift (include perform night audit works), weekends and public holidays Positive attitude, initiative, multitasking, non-calculative and...

Job description Perform all check-in and check-out tasks Manage online and phone reservations Ensure proper credit, check-in, check-out and cash handling Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Assist in Front office operation Demonstrate a high level of customer service at all times To greet all guests in warm and friendly manner Response to any phone calls from guests in a polite manner Job Requirement Applicants must be willing to work on shift (include perform night audit works), weekends and public holidays Positive attitude, initiative, multitasking, non-calculative and...

1.0 Job Summary R esponsible for providing food and drink to guests. This can involve direct table service or it can involve topping up buffet selections with fresh food, serving guests in the buffet queue or working behind a bar mixing drinks.  2.0 Duties And Responsibilities 2.1 To report for duty punctually wearing the proper uniform and name badges at all time 2.2 To serve food and beverage to guest according to standard set. 2.3 To handle guest enquiries in a courteous and efficient manner 2.4 To provided a courteous and professional service at all time. 2.5 To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation. 2.6 To be stationed in the assigned area of the outlet during service hours unless specifically assigned elsewhere. 2.7 To maintain neatness and cleanliness at assigned station, back area and dining area throughout the day. 2.8 To...