12 housekeeping deparment jobs found in Bayan Lepas

Description: • Similarly in uniform room service person responsibility. • When need works in tailoring, the sewing work. • Patching and revision dining cloth grass. • Patches and revises the staff uniform. • Other work which arranges by the uniform manager. Patching and revision dining cloths grass • In the patching replacement process discovers the dining cloth grass which may patch. • Patching because the use periodic fragments, eclipse the hole dining cloth grass. Patches and revises the staff uniform • Patches the uniform that fits the staff. • Simple patching does not affect the clothing standard the tattered uniform. • The manufacture dining promotion activity needs the special uniform. • The manufacture moves the ornament specially which the department needs. Patches and wash the customer's clothing, to request the revision clothing according to the visitor • Patches the visitor clothing according to customer's request. • Instruction patching washes...

Description: General - Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery. - Ensures all opening and closing duties are implemented in accordance with established standards. - Conducts daily shift briefings. - Ensures that all team members under your supervision are well training and productively assigned daily job task. - Ensures all team members are provided with consistent On-the-job training and other relevant trainings. - Follows up on work and maintains logbook. - Knows and strictly follows all established cleaning procedures. - Prepares Room/Public Area crew work assignment sheet. - Reports Monthly Chemical consumption, Monthly Guest Supplies and Amenities usage. - Knows how to operate/use available Housekeeping machinery’s and chemicals according to established standards. - Ensures all Front of House and Back of House areas are well maintained, clean and tidy at all times. -...

Description: Rooms - Coordinates with Front Desk concerning room status and others. - Ensure the following procedures are implemented according to standards: - Key Procedure - DND (Do Not Disturb)/Double Locked - Baby Sitting - Room Discrepancy - Lost & Found - Room Safety Deposit Box - Loan Item - Loss & Breakage - Pest Control - Defect Item - Updates room status into Opera or Hotel’s PMS. - Conducts Linen Inventory in pantry. - Responds to special requests from guests such as extra bed, baby cot, iron etc. - Assists where necessary with the making up of rooms and turndown service. - Coordinates pantry and trolley set-up. Qualifications: - Min diploma in hospitality or equivalent. - Practical experience as a departmental trainer in housekeeping. - Must be proficient with reservations handling and process and familiar with Opera/Micros system. - Excellent command of English language, knowledge of other languages is a plus....

Description: General -Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery. - Ensures all opening and closing duties are implemented in accordance with established standards. - Conducts daily shift briefings. - Follows up on work and maintains logbook. - Knows and strictly follows all established cleaning procedures. - Prepares all Team Leaders - Room/ Laundry/ Public Area assignment sheet. - Reports Monthly Chemical consumption, Monthly Guest Supplies and Amenities usage. - Knows how to operate/ use available Housekeeping machinery’s and chemicals according to established standards. - Conducts Quality Room/ Laundry/ Public Areas Inspections. - Maintains proper par stock of inventory items. - Reports all maintenance deficiencies immediately. Rooms - Coordinates with Front Desk concerning room status and others. - Ensure the following procedures are implemented according...

Housekeeping Attendant cleans and services guests’ rooms efficiently. Responsibilities Makes guests feel at home and guarantees guest satisfaction by providing a clean and well-serviced room as per the hotel’s standard upon their arrival. Ensures guests’ extra requests in terms of amenities and linens are attended promptly without delay. Interacts with guests’ moderately and professionally to obtain guests’ genuine feedback and updates the Housekeeping Supervisor. Handles minor complaints and reports to Housekeeping Supervisor. Handles lost and found items with care according to the hotel’s policy. Requirements 1 or 2 years of working experience in the same  field in the hotel line Pleasant personality Good interpersonal skill and team-oriented person Able to read and communicate in English Willing to work on shift rotation Must have the right to work in Malaysia Only successful...

Housekeeping Supervisor ensures the front and back of house are cleaned and maintained according to hotel standards and departmental procedures. Responsibilities To ensure rooms prepared are up to brand standards which create exceptional experiences among our guests. Provides effective supervision and training to develop passionate and committed Housekeeping associates. Practices open communication with other departments and within the department to ensure a smooth working process. In charge of maintaining the condition and stock of the Housekeeping equipment/ materials and hotel linens. Takes ownership to resolve problems and complaints effectively and reports to the Executive Housekeeper. Conducts regular checks and participates in the cleaning process to ensure that the department, storeroom, and rooms are in tip-top condition. Requirements 2 or 3 years of experiences as a Housekeeping Supervisor or any similar position Added value...

- Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing - Ensure all rooms are cared for and inspected according to standards - Protect equipment and make sure there are no inadequacies - Notify superiors on any damages, deficits and disturbances - Deal with reasonable complaints/requests with professionalism and patience - Check stocking levels of all consumables and replace when appropriate - Adhere strictly to rules regarding health and safety and be aware of any company-related practices

o    Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery. o    Ensures all opening and closing duties are implemented in accordance with established standards. o    Follows up on work and maintains logbook. o    Knows and strictly follows all established cleaning procedures. o    Prepares Room/Public Area crew work assignment sheet. o    Reports Monthly Chemical consumption, Monthly Guest Supplies and Amenities usage. o    Knows how to operate/use available Housekeeping machinery’s and chemicals according to established standards. o    Ensures all Front of House and Back of House areas are well maintained, clean and tidy at all times. o    Conducts Quality Room/Public Areas Inspections. o    Maintains proper par stock of inventory items. o    Reports all maintenance deficiencies immediately. o    Assist in other sections of...

Key Responsibility 1.  Makes bed and prepare the room for cleaning. 2.  Dust the room and furniture 3.  Replenish guestrooms and bath supplies. 4.  Cleans the bathroom. 5.  Cleans the closet 6.  Vacuums and racks the carpet. 7.  Checks and secure the rooms 8.  Replenish amenities according to the operational standards. 9.  Deliver and retrieve items on loan to guests e.g. iron and ironing boards. 10.  Ensure security of guest rooms and privacy of guests.

  §    General o   Reads the logbook daily and take action accordingly. o   Provides information regarding the hotel’s facilities & services. o   Ensures to always be informed of VIP in-house and daily functions. o   Handles guest complaints in accordance with service recovery guidelines.   §    Front Desk o   Assigns rooms and checks in/out guests in accordance with established standards. o   Checks guest history of all arrivals on shift and gets familiarized with the information. o   Greets and addresses guests by name.  o   Thanks every guest when they depart. o   Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.   o   Handles the following situations in accordance with hotel policy: §  Early arrivals and late check outs §  Rebate and paid outs §  Refund o   Runs the night audit. o   Post folios and relevant data...

Key Responsibilities 1.  Verify arrival and departure details.  Pay attention to any special arrangements or request.  Perform check in and check out tasks according to the departmental policies and procedures.  Liaise with relevant sections in the Front Office Department. 2.  Efficiently update and manage the room status and to advise the superiors should their attention are needed.  Liaise closely with Housekeeping Department. 3.  Perform cashiering task by posting all the bills and monitor guests in-house account as per set procedures.  Inform the superior on any irregularities.   4.  Perform night audit task 5.  Possess excellent product knowledge on all Hotel facilities and service e.g restaurant operation hour, recreational activities etc.  Able to disseminate correct information at all time.

Key Responsibilities 1.  As a policy, the hotel management wishes to channelize request and complaint of guests as much as possible through the duty manager. Therefore, he/she should be always, if possible be available in the lobby area in order to handle requirement and answer the duty manager’s extension. This is vital especially when the head of department is in absence or off duty. 2. H andle matters related to proper billings and investigate on complaint. 3.  During heavy check in and check out greet guest who may be waiting offering assistance to avoid delays. 4.  Must be thoroughly familiar with the hotel policies and procedures in particular of reservation room assignment , housekeeping method, outlet cashier billing , room charges posting , credit and security. 5.  Is maintain a log book and record any unusual incident and check any important  matters or issues to be follow-up. 6.  Maximize hotel occupancy, average rate and...