CROWNE PLAZA KLCC
Crowne Plaza Kuala Lumpur City Centre, an IHG Hotel, Jalan Yap Kwan Seng, Kampung Baru, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Meet and greet all guests and potential guests, at the front of the F&B outlet by ensuring the following:
Ensure the F&B outlet is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards
Ensure F&B outlet operating equipment is clean and in working order
Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy.
Welcoming guests to the F&B outlet
Being attentive to guest’s requests
Escort guests to their preferred table or reserved table and seat guests according to F&B outlet standards
Manage reservations and document in the Reservation book according to F&B outlet standards
Train waiter staff and bus staff in hostess...