RM4,000 - RM5,000 monthly
TRAVELODGE CITY CENTRE
Travelodge City Centre, Jalan Hang Kasturi, Kuala Lumpur City Centre, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Responsibilities:
Conduct daily briefings and ensure that all information is well received b team members.
Check that all Front Office staffs report to work punctually and are well groomed before each of their shift.
Communicate all log entries by Duty Manager and staff to ensure that all issues and concerns raised are closed with thorough follow up actions.
Ensure the efficient and effective operation of the Front Office and that departmental standards and procedures set out are strictly adhered to.
Liaise with Sales & Distribution Department in a high house situation and recommend actions to be taken. Check on closed-out dates to ensure efforts are made to achieve 100% occupancy with the highest yield possible.
Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates.
Liaise with Finance Department to ensure that credit procedures are properly carried out.
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