RM400 monthly
Amari SPICE Penang
Penang, Malaysia
General
· Handles all telephone calls courteously and efficiently.
· Knows the food menu/special promotions including preparation times, cooking methods, main ingredient and side dishes.
· Knows the complete beverage selection including wines, cocktails and daily specials/selling objectives as mentioned in the service briefing.
· Implements opening and closing duties in accordance with standards.
· Handles guest complaints in accordance with service recovery guidelines.
· Liaises with kitchen and bar with regards to special requests.
Outlet Service
· Sets up outlet and service stations on time before service and according to standards....