14 f b department jobs found in Tanjung Tokong

Key Responsibility 1.  Responsible for guiding the F&B Assistant in the performance of their jobs. 2.  Responsible for ensuring sufficient operating guest supplies , beverages supplies and operating equipment. 3.  To ensure the proper maintenance and good working order for all equipment , furniture and fixture in the restaurant. 4.  Responsible for consistently implementing the services standard and operating procedures in the restaurant. 5.  To ensure sufficiency of manpower in the shift. 6.  Knowledge of all the standard operating procedures in the restaurant. 7.  Assist and assigns the mise-en place at the prescribed hours.

Key Responsibility 1.  Be a host and communicate with guests 2.  Organise the restaurant team: their tasks, schedules and information meetings 3.  Assist the Restaurant Manager in staff management: recruitment, training, evaluation and promotion 4.  Monitor customer service levels 5.  Ensure the quality of service and service provision 6.  Take full responsibility for the Restaurant during allocated shifts 7.  Maximise restaurant occupancy 8.  Organise of the restaurant team. 9.  Increase restaurant sales. 10.  Be honest and communicate with guests.

DUTIES AND RESPONSIBILITIES Administrative Tasks 1.  Reports to station according to schedule with a high standard of personal appearance and hygiene with clean and pressed uniform and name badge as described in staff handbook 2.  Meets daily with Restaurant Manager to discuss restaurant activities and bookings. 3.  Identifies opportunities for special occasions such as weddings and receptions. Operational Tasks 1.  Seats guests at assigned table and presents drink and food menus. 2.  Maintains current information regarding hotel facilities including guest activity programs, promotional packages and special events. 3.  Monitors reservation book to anticipate guest bookings and arrivals.  

To serve food and beverage to guest according to standard set. To handle guest enquiries in a courteous and efficient manner To provided a courteous and professional service at all time. To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation. To be fully responsible for the se-up of the outlet or function room as per the standard and requirement. To coordinate with the kitchen prior to dishing out of food. To check on all the back lanes set-up and cleanliness. To check that after each meal period or function, all outlet or function room area is cleared of equipment. Handling customer complain and referring the issue to Manager to resolving the un-satisfaction complained.

General ·       Handles all telephone calls courteously and efficiently. ·       Knows the food menu/special promotions including preparation times, cooking methods, main ingredient and side dishes. ·       Knows the complete beverage selection including wines, cocktails and daily specials/selling objectives as mentioned in the service briefing. ·       Implements opening and closing duties in accordance with standards. ·       Handles guest complaints in accordance with service recovery guidelines. ·       Liaises with kitchen and bar with regards to special requests.   Outlet Service ·       Sets up outlet and service stations on time before service and according to standards. ·       Keeps service stations clean and complete. ·       Provides service in accordance with service standards. ·       Knows table/seat numbering, takes orders and uses Micros system to input orders. ·       Ensures food &...

Responsibilities: To oversee the day to day operations of the restaurants and also to take on the responsibilities of the Restaurants’ operations. To ensure that service is carried out in line with standard operational basics. To maintain the outlet in a clean and tidy manner at all times. To have a working knowledge of the business plan for the restaurants.   To plan for the peaks and trough in business levels, annual leave of your team members, purchase of replacement items and promotions. To implement Standard Operational Audits - that is to ensure that the operational basics are being carried out. To train all staff and ensure standards are always met. Requirements: Willing to work long hours. Physically fit. Flexible and adaptable to different working locations. Computer knowledgeable. People and customer oriented. Motivator and self-starter. A good team player. Displays initiative and creativity.  

Prepare alcohol or non-alcohol beverages for bar and restaurant patrons Interact with customers, take orders and serve snacks and drinks Assess guests’ needs and preferences and make recommendations Mix ingredients to prepare cocktails Plan and present bar menu Ensure and confirm guests’ meets legal drinking age Restock and replenish bar inventory and supplies Stay guest focused and nurture an excellent guest experience Comply with all food and beverage regulations

F&B Server is responsible to escort guests from the entrance to the table and perform an excellent sequence of services to ensure maximum guests' satisfaction including answering to the phone and take reservations. Responsibilities Greets the guests and guides them to their table. Interacts with the guests to know their preference and provides good recommendations from the menu. Has the ability to multitask in handling guests and answering inquiries from guests through the phone. Monitors the status of each table and assists in the turnover of the table in order to minimise the waiting period for our guests before being seated. Handles food according to the Food Safety Standards and maintains the cleanliness of the outlet as per hotel standards. Takes ownership to solve problems and follow through complaints efficiently. Supports the Food and Beverage operations as and when the need arises. Requirements Sound knowledge of working practices of the Food...

Description: - Serves guests (prepares the restaurant, bar, provides bar, restaurant service, clears away and you may prepare food in the kitchen as well) in the point of sale, in line with the F&B concept (restaurant, meeting room, breakfast, bar or patio). - Provides a high standard of service both in terms of welcome and waiter service. - Performing basic cleaning tasks as needed or directed by supervisor. - Maintaining proper dining experience, delivering items, fulfilling customer needs, offering. - Apply health regulations relating to cleanliness. - Do all other tasks as required by the superior. Qualifications: - High school or equivalent. - Authentic energy and a genuine passion for making guests smile. - Previous experience of working within a hospitality setting ideally within hotel or restaurant operations. - Ability to work under pressure. - Ability to work alone and unsupervised. - Positive attitude. - Desire to learn and grow within the...

Description: General - Handles all telephone calls courteously and efficiently. - In front bars, knows the food menu/special promotions including preparation times, cooking methods, main ingredient and side dishes. - Implements opening and closing duties in accordance with standards. -Handles guest complaints in accordance with service recovery guidelines. -Assist with service in the Lounge/Bar if necessary. -When dealing with guests directly, deliver service in accordance with service standards. Bar - Sets up bar on time before service and according to standards including but not limited to: checking to see that fresh fruit juices, cream, cocktail napkins/coaster, glassware, stirrer, mixer and all other bar materials are in adequate supply for the day’s business. Prepares fresh garnish as per specifications. - Is observant and pro-active in maintaining the table/bar counter clean and glasses replenished. - Checks bar stock and prepare orders for...

1.1          Responsible for the overall administration and operation of the Food and Beverage outlets and to maintain the quality and consistency of service delivered to guests.   2.1       To ensure the smooth operation of the outlets, delivering a consistent quality product and service that comply with company / hotel policies and standard procedures.   2.2       To maximize profitability of the outlets by increasing turnover (revenue and covers) as a first priority and controlling costs as a second priority.   2.3       To achieve the forecasted budget on food & beverage revenue and achieved maximized productivity on staff levels as set by the Food & Beverage Manager.    2.4       To participate in all activities of planning, directing, controlling and Coordinating in the outlet and also all related administrative duties.    2.5       To select and recruit employees for the outlets.   2.6       To plan and...

1.0 Job Summary R esponsible for providing food and drink to guests. This can involve direct table service or it can involve topping up buffet selections with fresh food, serving guests in the buffet queue or working behind a bar mixing drinks.  2.0 Duties And Responsibilities 2.1 To report for duty punctually wearing the proper uniform and name badges at all time 2.2 To serve food and beverage to guest according to standard set. 2.3 To handle guest enquiries in a courteous and efficient manner 2.4 To provided a courteous and professional service at all time. 2.5 To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation. 2.6 To be stationed in the assigned area of the outlet during service hours unless specifically assigned elsewhere. 2.7 To maintain neatness and cleanliness at assigned station, back area and dining area throughout the day. 2.8 To...

Description: - Assists in the operation at peak times and any other times business needs require your hands-on assistance. - Ensures cleanliness of all F&B OE, kitchen areas and equipment. - Controls issuance/storage of all F&B related OE and coordinates inventories. - Ensures implementation of established standards of sanitation and operation of Stewarding related machinery and equipment. - Effectively organizes all clearing/cleaning stations ensuring low breakage, fast clearing and constant supply of clean OE during operation. - Prepares and implements a cleaning schedule of all kitchens, related areas and equipment. - Ensures all garbage is collected, properly separated and collected by outside contractors. - Maintains logbook. Qualifications: - Poses previous related experience preferably. - Remain calm and work well under pressure. - Capable of training and motivating team members. - Able to set priorities and complete tasks in a timely...

  §    General o   Reads the logbook daily and take action accordingly. o   Provides information regarding the hotel’s facilities & services. o   Ensures to always be informed of VIP in-house and daily functions. o   Handles guest complaints in accordance with service recovery guidelines.   §    Front Desk o   Assigns rooms and checks in/out guests in accordance with established standards. o   Checks guest history of all arrivals on shift and gets familiarized with the information. o   Greets and addresses guests by name.  o   Thanks every guest when they depart. o   Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.   o   Handles the following situations in accordance with hotel policy: §  Early arrivals and late check outs §  Rebate and paid outs §  Refund o   Runs the night audit. o   Post folios and relevant data...