9 f b department jobs found in George Town

Job Description; Ensure proper coordination with kitchen , stewarding ,housekeeping , engineering and other department for all necessary arrangements and preparation for Restaurant serving operation.  Ensure  customer satisfaction through promoting excellent service, respond to customer complaints tactfully and professionally. Maintain quality control of all food served to customer. Analyze staff evaluation and feedback to improve the customer service experience. Oversee health code compliance and sanitation standards. Train new employees and provide on going training for all staff. To supervise the employees within the department to ensure that the correct standards and methods of service are maintained as stated in the Restaurant SOP. To conduct briefing before start the shift and also to check work performance of subordinate and the grooming standards. Maintains proper reports of sales , guest complaints , solutions and all concerns...

  Job Description;   1)     Overall role is to communicate and organizational needs, provide guidance and support . 2)     Identify development needs and manage to reciprocal relationship between staff and                 organization to each successful events. 3)    To manage and ensure smooth and efficient operation of the Banquet. 4)    To study, evaluate and suggest improvement for operation procedure. 5)    To assign responsibilities to subordinates. 6)    To assign in the operations during busy periods. 7)    To monitor the physical condition of the banquet and to ensure the highest standard of        cleanliness and maintenance. 8)    To maintain good relationship with guest. 9)   To maintain a high profile in the banquet to...

Job Description; Performs any other duties as my be assigned by Captain or Supervisor. Greet and seat guest according to standards set in the  Department Operation Manual. Served food and beverage to customer according to establish performance standards. Handle customer inquiries in a courteous and efficient manner. Ensure all times served to customer have been appropriately  pre checking into micros and correctly charges the customers. What we offer:  1) Competitive salary and performance-based bonuses 2) Comprehensive healthcare coverage and insurance plans 3) Discounts on hotel stays and dining 4) 1.0  Service Point

Job Description;  Responsible for administration service for Banquet handles arrangement of function. Planning , organizing and directing the overall of Banquet operations as well maintaining quality of standards . Perform other duties as assigned by F&B manager in a timely and efficiency manner. Supervise and oversee the operation and administration of banquet. Submit forecast , budget report , monthly Banquet report and training for the staff. Developing and managing budgets for the each event. Managing banquet staff, including hiring and scheduling. Ensuring that all food and drink options meet quality and safety standards.

General ·       Handles all telephone calls courteously and efficiently. ·       Knows the food menu/special promotions including preparation times, cooking methods, main ingredient and side dishes. ·       Knows the complete beverage selection including wines, cocktails and daily specials/selling objectives as mentioned in the service briefing. ·       Implements opening and closing duties in accordance with standards. ·       Handles guest complaints in accordance with service recovery guidelines. ·       Liaises with kitchen and bar with regards to special requests.   Outlet Service ·       Sets up outlet and service stations on time before service and according to standards. ·       Keeps service stations clean and complete. ·       Provides service in accordance with service standards. ·       Knows table/seat numbering, takes orders and uses Micros system to input orders. ·       Ensures food & beverage is served at the appropriate time. ·...

F&B Server is responsible to escort guests from the entrance to the table and perform an excellent sequence of services to ensure maximum guests' satisfaction including answering to the phone and take reservations. Responsibilities Greets the guests and guides them to their table. Interacts with the guests to know their preference and provides good recommendations from the menu. Has the ability to multitask in handling guests and answering inquiries from guests through the phone. Monitors the status of each table and assists in the turnover of the table in order to minimise the waiting period for our guests before being seated. Handles food according to the Food Safety Standards and maintains the cleanliness of the outlet as per hotel standards. Takes ownership to solve problems and follow through complaints efficiently. Supports the Food and Beverage operations as and when the need arises. Requirements Sound knowledge of working...

Bartender is responsible to look after the bar stations and keeps good track of the beverage inventory. A Bartender creates exquisite and creative drinks for our guests to indulge. Job Description Responsibilities Has excellent knowledge in terms of alcoholic or non-alcoholic beverages and good bartending skills. Interacts with guests to assess their preference and creates drinks that are satisfying for our guests. Has good up-sell and persuasion skills to increase revenue and achieves high levels of guest satisfaction. Maintain a high standard of cleanliness and per hotel standard at the bar station and the back of house. Ensure the presentation of the drink is appetizing and visually appealing every time. Requirements Good interpersonal skill and team-oriented person Able to read and communicate in English Willing to work on shift rotation Must have the right to work in Malaysia Only successful candidates will be...

The Hotel Maintenance Technician will perform various maintenance and repair tasks to keep the hotel in compliance. The work also includes preventative, planned maintenance programs and undertaking routine inspections & repair works of the hotel, fixtures, fittings, utility meters, and grounds as instructed by the Assistant Chief Engineer / Maintenance Officer. Job Description; 1.       Multi-tasking jobs for all technicians & works  (Electrical, Plumbing, Civil, Fire Fighting System, Ventilation, Air Conditioning, Guest Room, Audio Visual, MATV, PABX & F&B equipment) 2. To support & attend to maintenance technical work orders and other departmental technical requests     What we offer:  1) Competitive salary and performance-based bonuses 2) Comprehensive healthcare coverage and insurance plans 3) Discounts on hotel stays and dining 4) 1.0  Service Point  

  §    General o   Reads the logbook daily and take action accordingly. o   Provides information regarding the hotel’s facilities & services. o   Ensures to always be informed of VIP in-house and daily functions. o   Handles guest complaints in accordance with service recovery guidelines.   §    Front Desk o   Assigns rooms and checks in/out guests in accordance with established standards. o   Checks guest history of all arrivals on shift and gets familiarized with the information. o   Greets and addresses guests by name.  o   Thanks every guest when they depart. o   Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.   o   Handles the following situations in accordance with hotel policy: §  Early arrivals and late check outs §  Rebate and paid outs §  Refund o   Runs the night audit. o   Post folios and relevant data in the system immediately and accurately.   §    Communications o...