12 executive butler jobs found

Managing Butler Services • Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests. • Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement. • Manages VIP guests’ schedules as appropriate to support potential needs. • Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible. • Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey. • Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals...

The Front Office Executive (FOE) must develop long term plans while resolving daily operational issues across the entire spectrum of the department. A thorough understanding of the various components of the department organisation and functions and management system is critical to the ability to lead and guide effectively. 1.      To ensure that the respective cash floats of the Front Office Assistance are always properly maintained and procedures in opening / closing the float are adhered to. To be alert to ensure that be responsible for the safekeeping of the personal cash float, including changing to smaller denominations and the depository at the end of a respective shift. 2.      To be able to up sell room accommodation during high occupancy to maximize revenue. 3.      To provide courteous and efficient service to all in-house and city guests. To ensure all complaints and requests are immediately solved and followed through with relevant supporting...

1.0 Job Summary R esponsible for providing food and drink to guests. This can involve direct table service or it can involve topping up buffet selections with fresh food, serving guests in the buffet queue or working behind a bar mixing drinks.  2.0 Duties And Responsibilities 2.1 To report for duty punctually wearing the proper uniform and name badges at all time 2.2 To serve food and beverage to guest according to standard set. 2.3 To handle guest enquiries in a courteous and efficient manner 2.4 To provided a courteous and professional service at all time. 2.5 To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation. 2.6 To be stationed in the assigned area of the outlet during service hours unless specifically assigned elsewhere. 2.7 To maintain neatness and cleanliness at assigned station, back area and dining area throughout the day. 2.8 To...

At Shangri-La Hotels & Resorts, we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.   Located at the heart of the Kuala Lumpur city Centre,  Traders Hotel  by Shangri-La is looking for an  Sous Chef/ Chef De Cuisine (Specialty Grill) .   As  Sous Chef/ Chef De Cuisine (Specialty Grill) we rely on you: Control of quality and quantity of produced items. Menu Planning & Theme Events & Offering. Sets and maintains service standards by clearly describing standards and constantly comparing performance to standards. Communicates to Main Kitchen items required for the...

Requirements: At least 3 years working experience as Assistant Chinese Restaurant Manager. Excellent communication skills. Possess high standard of customer service. Mandarin or Cantonese speaking is an advantage. Duties & Responsibilities: Ensures that establish standard operating procedures are maintained at all times. Ensures that procedures relating to the Safety and security of guests and employees are followed. Participates in the preparation of the restaurant budget and goals as directed by the F&B Manager. Ensures that the quality levels of the products and services, guests' satisfaction, operation costs, sanitation, cleanliness, hygiene of outlet and equipment and the sales of restaurants products are controlled and analysed. Supervises the day-to-day operations of the outlet including checking VIP set-ups.  Co-ordinates with the Executive Chinese Chef to control the standard of production, presentation and service to ensure guests'...

The Demi Chef de Partie supports the Chef de Partie in creating optimum guest satisfaction by providing the highest standard of food quality and presentation at the same time maximising the profit margins through effective management of the relevant kitchen operation. Responsibilities Assumes control of all subordinate kitchen associates to ensure that all day to day operational matters are handled timely to exceed guests’ expectations on behalf of the Chef de Partie. Works closely with service operations in ensuring that specific outlet operations function efficiently. Monitors the consistency of preparation and presentation in relevant food production area to ensure that they conform to the requisite standards. Supports the Executive Chef in menu planning as directed, utilising sales analysis and menu engineering techniques accordingly. Role model the adherance to the standards of hygiene and cleanliness in all kitchen and related areas. Requirements...

Job Description (F&B Supervisor) Assist the Restaurant Manager/ F&B Executive to run the restaurant or outlet efficiently and cost effectively.  Attain and exceed the budgeted revenue for the restaurant through the provision of efficient service and aggressive up-selling.  Ensure that quality standards are maintained during peak times of business in the restaurant.  Ensure correct revenue charging and appropriation for the restaurant P.O.S. machine including control of guest checks, voids, new item input and closing reports.  Assist Restaurant Manager/ F&B Executive to develop and train employees in the restaurant and outlet area through daily service briefings where technical service matters will be discussed and explained.  Inspect the set-up and mise-en-place of restaurant and the outlet area to the standards of the hotel emphasizing cleanliness.  Maintain daily communication with the Sous Chef to ensure smooth...

    At Shangri-La Hotels & Resorts, we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.   Located at the heart of the Kuala Lumpur city Centre, Traders Hotel by Shangri-La is looking for an Pastry Sous Chef .   As Pastry Sous Chef  we rely on you:  Control of quality and quantity of produced items. Menu Planning & Theme Events & Offering. Sets and maintains service standards by clearly describing standards and constantly comparing performance to standards. Communicates to Main Kitchen items required for the...

Supervise and coordinate the assigned outlet/s engaged in the preparation and cooking of all food items. Plan menus, considering availability of raw food and ingredients, availability of skilled manpower in the preparation of new menu, style and standard of presentation of Hotel Control and check the quality of perishables when received, stock available at store to ensure both quality and availability Check daily function sheets to ensure all requested items for Banquet and special functions are prepared on time and meet the standard of guests expectation Supervise the kitchen staff and coordinate their assignments and arrangement of their working schedule in such a way to economize timely food production Estimate current requirements of Hotel for food consumption, based on event orders, daily menus, weekly promotions and forecast…etc Make requisitions for groceries, perishable according to par stock or reorder level, event orders, daily menus, weekly...

We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Cost Controller you are responsible to liaise closely with the Food & Beverage Department on various operational and cost related issues and your role will include key responsibilities such as: •Prepare the costing for recipes and menus prepared by the Executive Chef and suggest the selling price. •Perform test checking on the receiving of goods at the hotel to ensure that the procedures are followed correctly. •Prepare daily flash report of food costs and verify daily outlet void control sheets. •Prepare P&L statement of major banqueting events and prepare banquet revenue breakdown summaries. •Randomly test the inventory of outlets by reconciling the opening stock with the closing stock, taking account of store issues and sales. •Verify and control...

Operation   Assign in detail, specific duties to all employees under his supervision and instructs them in their work inclusive of external contracted employees   Prepare work schedule with computerized schedule planners and obtain advance approval of overtime and vacation on a weekly basis   Submit weekly payroll and overtime report to the Executive Chef for approval   Ensure personal cleanliness and proper deportment of all employees under his supervision   Hold trainings and meetings with the Training Managers and Chemical Suppliers   Prepare operating equipment provision budget for glass, silver and chinaware in coordination with breakage and theft itemized cades   Bring to attention of any non-usable products to the Executive Chef, record them as breakage and insures that par levels of equipment are kept up to date   Prepare and maintain all...

Job Summary Responsible for completing marketing plan for property. Manages all e-commerce opportunities. Develops a good working relationship with tourism bureaus and community leaders. CANDIDATE PROFILE Education And Experience Degree from an accredited university in Marketing, Business Administration, Hotel and Restaurant Management, or related;2 years experience in the sales and marketing or related professional area OR High school diploma or GED; 3 years experience in the sales and marketing or related professional area.   CORE WORK ACTIVITIES Conducting Daily Marketing Activities that Achieve Department Goals Assists in coordination of rooms, food and beverage promotions. Develops leisure marketing plan that addresses the distribution of rate offers, packages and programs designed to build occupancy. Maintains, updates, and manages all web sites. Coordinates offers and information for all publications and...