6 call centre agent jobs found

Summary of Job: Responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries. Answer incoming phone calls primarily from external callers in a timely and professional manner that reflects highly on the hotel and brand. Requirements: Must be able to understand and speak English well Pleasant personality and well-groomed Can interact and communicate well with others Able to work on shifts, during week-ends and on Public Holidays Must be Malaysian Please submit resume with recent passport sized photo

Summary:  The job of Finance Assistant was established for the purpose/s of providing support for department functions with specific responsibility for performing activities related to the accurate processing of authorized invoices; recording, updating and reconciling related financial information; and providing instructions and/or accounting support to other personnel in accordance with established practices.   Responsibilities : Performs duties and responsibilities commensurate with assigned functional area which may include any combination of the following tasks :   1.       Processing of debtors invoice all the company, travel agent, group, and the employee (city ledger) accounts; ·         Checked the rate according to the contract; ·         Ensure the supporting document are sufficient for billing; ·         Ensure the correct billing was route to the correct accounts; ·         Ensure the billing address is...

We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the field sales team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation, and information. DUTIES & RESPONSIBILITIES   Position Summary: The Sales Coordinator primary role is to perform general office duties to support Sales & Marketing team e.g. filing, sending emails, typing, faxing, copying, loading special or negotiated rates on to the property management system and Maintaining Customer and company profiles.   Should assist in selling guest rooms, catering services and banquet facilities as directed by the Director of Sales. Also provide high-level administrative support by conducting research, preparing statistical reports, collecting, and processing sensitive data, resolving guest issues and also perform clerical functions....

Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. Processes reservations from the sales office, other   hotel   departments, and travel agents. Knows the type of rooms available as well as their location and layout. Knows the selling   status , rates, and benefits of all   packages   plans . Knows the   credit   policy of the hotel and how to code each reservation. Creates and maintains reservation records by date of arrival and alphabetical listing. Determines   room rates   based on the selling tactics of the hotel. Prepares letters of confirmation. Communicates   reservation information to the   front desk . Processes cancellations and modifications and promptly relays this information to the front desk. Understands the hotel's policy on   guaranteed reservations   and   no-shows .

Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. Processes reservations from the sales office, other hoteldepartments, and travel agents. Knows the type of rooms available as well as their location and layout. Knows the selling status, rates, and benefits of all packagesplans. Knows the creditpolicy of the hotel and how to code each reservation. Creates and maintains reservation records by date of arrival and alphabetical listing. Determines room ratesbased on the selling tactics of the hotel. Prepares letters of confirmation. Communicatesreservation information to the front desk. Processes cancellations and modifications and promptly relays this information to the front desk. Understands the hotel's policy on guaranteed reservationsand no-shows. Processes advance deposits on reservations. Tracks future room availabilities on the basis of reservations. Helps develop room revenue and occupancyforecasts....

Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications. Additional duties may include preparing the list of expected arrivals for the front office, assisting in preregistration activities when appropriate, and processing advance reservation deposits. Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. Processes reservations from the sales office, other hotel departments, and travel agents. Knows the type of rooms available as well as their location and layout. Knows the selling status, rates, and benefits of all packages plans. Knows the credit policy of the hotel and how to code each reservation....