RM2,000 - RM2,300 monthly
Best Western i-City Shah Alam
Best Western i-City Shah Alam, Jalan Multimedia, I-City, Shah Alam, Selangor, Malaysia
Assisting in Leading Guest Services Teams
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making demonstrates honesty/integrity; leads by example
Encourages and builds mutual trust, respect and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviours
Understand associate positions well enough to perform duties in associates absence.
Celebrates successes and publicly recognizes the contributions of the team members.
Establishes and maintain opens, collaborative relationship with associates and ensures associates do the same within the team
Uphold and maintain the highest standard in all guest contact areas.
Maintaining Guest Services and Front Desk Goals
Develops specific goals and plans to prioritize, organize and accomplish your work
Handles complaints, settling disputes and resolving...