29 assistant sales manager jobs found

As Assistant Sales Manager, you are responsible for the performance of one or more subordinates who are in the front­line/back-line of guest service for consistently meeting differing guest' needs & within your assigned area of responsibility in the Sales & Marketing Department in the Hotel that is comprised of the Sales section and sometimes Business Centre. You direct the procedural and personal dimensions of one or more work process through these subordinates. An increase in personal efficiency and effectiveness is expected when you work as a team with your subordinates, colleagues and superior and achieve common goals and targets.  You will: Excellent in problem solving, able to meet deadlines and able to work under pressure. Be informed and keep your supervisor informed of all matters that may affect your work, the hotel's service or reputation. Always present a clean and tidy appearance in accordance with the hotel's grooming standards and be punctual....

  At Shangri-la Hotels & Resorts, we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.   Located at the heart of the Kuala Lumpur City Centre, Traders Hotel by Shangri-la is looking for an Assistant Sales Manager/Sales Manager .   As  Assistant Sales Manager/Sales Manager we rely on you: Implement sales action plan to selected market areas as outlined in the marketing plan and effective account management to optimize business opportunities and provides updates to Director of Sales.  Conduct daily sales calls and arrange familiarization/site...

RESPONSIBILITIES:   1.  To increase business/ occupancy through establishing and maintaining good rapport with a number of clients, working towards meeting sales targets. 2.  To develop new business (Acquisition) wherever possible from identified market segments and sources of business. 3. To attend trade shows, promotions, etc. representing hotel (in general to keep a high profile in the marketplace). 4. To distribute corporate directories (Worldwide Directory, Worldwide Guide) sales collateral as appropriate. 5. To maintain accurate accounts and data sheets on all active accounts; to monitor this data via the database system. 6. To submit the sales call plan and the sales call report by end of the week. 7. To conduct minimum 5 (five) Site Inspection for the hotel exposure to clients on weekly basis. 8. To entertain a regular clients and potential clients to maintain the rapport and to secure future and existing business....

Responsibilities: To establish excellent Customer Service and Good Sales Record in hotel related business. Able to sell against competition and achieve target. Maintain relationship and extend attentive service to the existing productive accounts. Follow-up on future bookings and all sales leads. Continuously increase client contact surface. Meet all VIPs upon their arrival and ensure all arrangements are in order. Perform other duties may be assigned. Requirements: Candidate must possess at least a Diploma, Advanced/ Higher/ Graduate Diploma in Food Hospitality/ Tourism/ Hotel Management or equivalent. At least 2 year(s) of working experience and /or training specializing in Hotel Golf sales. Clear understanding of the sales process and standards required to deliver against set sales targets. Ability to present information, respond to common inquiries or complaint from customers, vendors, agents and other members of the...

Job Summary -To increase corporate client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the hotel. -Identifies, develops and maintains property sales objectives, sales plans, and programs in accordance with the hotel's mission statement. Duties And Responsibilities -Responsible for the development and performance of all sales activities in assigned market. -To have consistent sales visitation to your corporate accounts that which has been assigned to you at your area of coverage and segmentation. -Prepares action plans by individuals for effective search of sales leads and prospects. -To be fully conversant with Sales & Marketing Management programme. -To assist in the building of a productive and efficient staff within your segment by taking an interest in their welfare, safety and development. -To assist in supervising staffs within your segment ensuring that correct...

OBJECTIVE OF THIS POSITION: To support the Assistant Sales Manager, Senior Sales Managers, Assistant Director of Sales and Director of Sales giving clients continuity of contact and service to increase MICE group, conferences as well as Banquet & Catering events To ensure to handle and process all incoming meetings, conferences, groups & events inquiries in the absence of Manager in charge of the account To ensure that customers satisfaction is the key driver for all sales initiatives and strategies To ensure a high level of exposure within the hotel through walk in site inspection, direct sales (meaning within as well as outside hotel with sales managers-) to visit clients, telephone contacts and written communications To ensure standard of excellence in performance is achieved both within sales related responsibilities and as ambassador for sales with other team players throughout the hotel DUTIES AND RESPONSIBILITIES: To achieve daily...

Be familiar with hotel product knowledge and related activities. Complete sales targets and related tasks set by the hotel. To ensure seamless relationship between clients and other departments To assist Director of Sales & Marketing to prepare proposal, contract and banquet event order of clients. Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales. Liaise with clients and other relevant departments to ensure all arrangement of event is in order and meets the client’s need To follow up on client’s enquiry and to show prospective clients the facilities of the hotel To ensure client’s satisfaction by getting feedback before and after event Adhoc duties as and when assigned by the Director of Sales & Events

1. In-charge of overall administrations and management of subordinates for the outlet. 2. Set-up of outlet – systems and procedures. 3. Order taking and servicing procedures, how to make queries with the guest for clarification about menu. 4. Table distribution and work allocation, how to handle job rotation system. 5. Prepare an outlet checklist before any operation. 6. Explain outlet rules and norm of discipline. 7. Maintenance of equipment, crockery, and briefing about different types of crockery and equipment used in the outlet/ bar. 8. Wine and spirits training for all staff of the outlet. 9. Safety consciousness and safety measures in the outlet. 10. Record management of sales proceeds. 11. Orientation and handling of reservation. 12. Be able to adapt to periodic changes from time to time as and when spelt out by the General Manager. 13. The supervisor is responsible for controlling cost, wage costs and all operating expenses. 14. To be creative in...

  Assistant Finance Manager is based at KLoe Hotel, reporting directly to the General Manager and Finance Manager. General Responsibilities: Supervise daily accounting operations. Prepare monthly reports and work schedules. Prepare various monthly reports as required by management. Perform financial analysis on monthly statements and report to the Finance Manager/General Manager. Check purchase requisitions to determine if they fall under capital expenditure or expense budgets. Ensure sub-ledgers and supporting evidence are in order and properly maintained. Safeguard contracts and agreements and oversee accounting procedures and ledger preparation. Fulfil other duties related to the role as required by the Finance Manager/General Manager. Accounting: Review daily revenue reports from related departments. Verify accuracy and proper recording of journals and journal vouchers. Ensure accuracy of general ledger and...

Requirements: At least 3 years working experience as Assistant Chinese Restaurant Manager. Excellent communication skills. Possess high standard of customer service. Mandarin or Cantonese speaking is an advantage. Duties & Responsibilities: Ensures that establish standard operating procedures are maintained at all times. Ensures that procedures relating to the Safety and security of guests and employees are followed. Participates in the preparation of the restaurant budget and goals as directed by the F&B Manager. Ensures that the quality levels of the products and services, guests' satisfaction, operation costs, sanitation, cleanliness, hygiene of outlet and equipment and the sales of restaurants products are controlled and analysed. Supervises the day-to-day operations of the outlet including checking VIP set-ups.  Co-ordinates with the Executive Chinese Chef to control the standard of production, presentation and service to ensure guests'...

JOB SUMMARY – GENERAL SCOPE AND PURPOSE   Under the general direction from the Front Office Manager and hotel’s policy and Procedures to act on behalf the Hotel Management to ensure maximum levels of guest service and satisfaction is provided, while taking responsibilities for the management of personnel.   DUTIES AND RESPONSIBILITIES   OBJECTIVE To achieve a high level of guest satisfaction, consistency and efficiency in service and politeness among the members of the staff. To control Front Office expenses to a minimum level and to maximize the revenue through room sales and keep the billing of every single guest in a proper arrangement.      DUTIES °         Responsible for the overall day-to-day operation. °         Monitors the Hotel personnel to ensure guests receive cordial, prompt attention and personal  recognition at all times. °         Ensures the smooth operation of Front Office operations by...

Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain...

Job Summary: Provide administrative support to General Manager and Resident manager and to ensure that all Secretarial/Administrative/Support requirements are met. Main Duties & Responsibilities: Provide direct assistance and fulfilling requirements of both the General Manager. Secretarial Support for General Manager. Devising and maintaining office systems, including data management and filing. Record keeping of all documents as they enter or exit the Executive Office. Prepare power point and other forms of presentations for internal and external delegates of periodic and ad-hoc meetings. Handling communications on behalf of General Manager. arranging/ accepting appointments, making telephone calls as required, maintain and manage diaries and meeting commitments. Taking meeting minutes as required; i.e. Daily head of department briefing. Monthly HOD meeting minutes; Sales Quarterly meeting minutes, Calendar of Event...

Job Summary 1.1       To prepare all confidential typing of business documents and to provide administration support to Department staffs. 1.2       R esponsible for assisting the Sales team by booking and servicing groups, coordinating wedding function, meetings and conferences while providing exceptional customer service to guests and clients of the hotel. 2.0       Duties And Responsibilities   2.1       Coordinates, liaise, follow up and handle on all incoming telephone and walk in inquiries for all functions as a potential source of business.   2.2       To act as the liaison person in the office and provide back-up service to the sales personnel when they are out of the office on calls. 2.3       Coordinate catering menus, banquet set-ups, and audiovisual needs with clients. 2.4       To be well versed with product knowledge of the hotel and able to conduct telesales and attend to enquiries.   2.5       To coordinate with the...

Job Purpose This position is responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times. Primary Responsibilities Front Office Operation   ·       Conduct daily briefings and ensure that all pertinent information is well received by team members   ·       Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met   ·       Review, analyze and suggest improvement of work flow and standards at the Front Desk   ·       Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates   ·       Communicate with Front Office Manager on all matters regarding guest services & hotel operations ·       Coordinate and communicate with other hotel departments as required regarding general...

Summary:  Responsible for maintaining a consistently high standard of operations and customer service within the department and ensuring that all communications relating to the hotel, external and internal, are actioned in a timely and efficient manner. Well versed with CARE program.   Responsibilities: ·         Ensure Doubletree Brand Service standards are consistently practiced by all team members. ·         Ensure and maintain the security of information relating to customers and team members in the hotel. ·         Deal efficiently and courteously with all customers’ complaints and ensure that you refer to your Team Leader or Manager when necessary so follow-up is actioned accordingly. ·         Deal efficiently and courteously with all customers’ requests by monitoring and following up with the according team members and correct channels. ·         Maintain a high standard of personal appearance, grooming and hygiene in...

JOB DESCRIPTION Manage execution of press release and media interviews.  Prepare internal messages.  Manage engagement activities with media / press.                             Preparation of corporate and festive decorations / collaterals / advertisements.   Manage all social media related activities (Instagram, Facebook, twitter, TripAdvisor)  Manage request for sponsorship (co-branding).                                              Propose, manage and execute Casuarina Brands CSR initiatives.                         Manage sponsorship / donation request.    Assisting client / senior management for VVIPs' protocol (as and when needed). To perform coordination of implementation activities, leading development and configuration of marketing strategies.          Manage multiple projects and work independently in a detail-oriented, fast-paced and deadline-driven environment.             To create presentation, mock-ups and various prototypes in...

Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company. CORE WORK ACTIVITIES   Understanding Markets & Maximizing Revenue • Identifies new group/catering business to achieve personal and property revenue goals. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the property based on market...

JOB SUMMARY   Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company.   CORE WORK ACTIVITIES   Understanding Markets & Maximizing Revenue • Identifies new group/catering business to achieve personal and property revenue goals. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the property...

JOB SUMMARY   Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CORE WORK ACTIVITIES   Understanding Market Opportunities & Driving Revenue • Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. • Partners with group/catering counterpart to effectively manage the business opportunity. • Responds to...