31 jobs found in Bandar Penawar

Assist guests in finding locations within the property by escorting, when possible, or giving clear directions. Resolve guest complaints using property procedures. Create a positive environment in which all employees have the ability to maximize their potential. Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance. Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service. Participate in Sound Check meetings on each shift. Always smile and offer a warm greeting to all. Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique. Take initiative to offer assistance throughout the property. Operate ethically to protect the Hard Rock brand.   Utilize programs designed to help Save the Planet. Perform duties in...

-Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) -Greet and welcome guests -Answer questions and address complaints -Answer all incoming calls and redirect them or keep messages -Receive letters, packages etc. and distribute them -Prepare outgoing mail by drafting correspondence, securing parcels etc. -Check, sort and forward emails -Monitor office supplies and place orders when necessary -Keep updated records and files -Monitor office expenses and costs -Take up other duties as assigned (travel arrangements, schedules etc.) Requirements -Proven experience as front desk representative, agent or relevant position -Familiarity with office machines (e.g. fax, printer etc.) -Knowledge of office management and basic bookkeeping -Proficient in English (oral and written) -Excellent knowledge of MS Office (especially Excel and Word) -Strong communication and people skills -Good organizational and multi-tasking abilities -Problem-solving skills...

Efficiently clean assigned of rooms per day keeping within departmental standards. Ensures all assigned areas are kept clean, safe and hygienic. Dusting and polishing furniture and fixtures. Maintaining a clean and sanitary kitchen area. Working closely with other team members and management team; Vacuuming and cleaning carpets and rugs. Ensure that the daily work rota is completed within the agreed timescale and hygiene standards are met. Requirements  Ability to work in a team that is focused on exceeding guest expectations, and have customer service at the heart of everything you do; Good team player Cleaning experience in a similar environment is advantage Great attitude, willingness to learn 

Responsibilities -Protect company’s property and staff by maintaining a safe and secure environment -Observe for signs of crime or disorder and investigate disturbances -Act lawfully in direct defense of life or property -Apprehend criminals and evict violators -Take accurate notes of unusual occurrences -Report in detail any suspicious incidents -Patrol randomly or regularly building and perimeter -Monitor and control access at building entrances and vehicle gates -Watch alarm systems or video cameras and operate detecting/emergency equipment -Perform first aid or CPR Requirements -Proven work experience as a Security Guard or relevant position -Trained security officer with diploma -Ability to operate detecting systems and emergency equipment -Excellent knowledge of public safety and security procedures/protocols -Surveillance skills and detail orientation -Integrity and professionalism

Responsibilities: -Apply pesticides to remove harmful insects such as mosquitos, wasps, and ticks. -Conduct general maintenance duties such as cleaning walkways, fixing fountains, and other duties. -Apply fertilizer to help enhance growth. -Take out weeds and dead plants. -Trim overgrown limbs, hedges, and leaves. -Uphold the landscaping design and ensure plant growth. -Plant new decorative bushes, flowers, plants, and shrubs. -Supervise maintenance repairs to equipment, landscape structures, outdoor furniture, and walkways. -Advise clients on how to look after the landscape. -Coordinate with garden designers and landscape architects to ensure the garden meets the client's expectations. Requirements: -Must be able to operate maintenance equipment including lawnmowers, leaf blowers, and hedge trimmers. -Strong knowledge of pest management and basic lawn maintenance. -High attention to detail with excellent organizational skills. -Good stamina and physical health.

Responsibilities Preparing meal ingredients for the cook, which includes washing, peeling, cutting, and slicing ingredients. Assisting kitchen staff to unload food supplies from delivery trucks. Properly washing and drying all dishes, utensils, cooking instruments and cutting boards. Neatly putting away all utensils, cooking instruments, dishes, and cutting boards in their respective places. Packing take-out orders as needed. Mopping and sweeping the kitchen areas if required. Storing ingredients and food items according to food safety standards. Proven experience helping in kitchen settings. A food handler's license. The ability to stand for extended periods of time. The ability to safely use kitchen equipment and appliances. Sound knowledge of food safety standards and procedures.

Work with the Revenue, Ecommerce and Business Development team in the implementation of the online campaign (website, SEM and social media) and ensure all relevant communication is available on property platforms. Work within budgets and drive programs to maximize return on investments. Ensure marketing and PR tactics align with brand standards and receive maximum media coverage. Lead all efforts related to the creation and execution of the marketing plan, budget and strategies for the property. Translate brand positioning and attributes into effective marketing communication. Present a professional image to employees, guests, clients, owners and investors. Manage and maintain email campaigns, website and social channel update schedule to ensure all changes/posts are accurate and timely. Work within budgets and drive programs to maximize return on investments. Ensure marketing and PR tactics align with brand standards and receive maximum media...

Solicit new and existing accounts to meet/exceed revenue goals through telephone prospecting, sales calls, site inspections, and written communication. Coordinate and participate in blitzes, expositions, fairs, familiarization trips, site inspections, and other relevant activities.   Coordinate ongoing research of the industry to detect market trends and related information for development of new sales and marketing strategies. Make recommendations to improve potential from various markets. Review and develop guest history records to enhance personalized service for repeat guests. Ensure proper communication between sales and operations departments to satisfy any special group needs. Monitor actual sales, revenues, and expenses to determine variance and assess goal accomplishments, and adjust strategies and forecasts accordingly. Monitor competitive set activities and adjust execution as needed. Ensure an extraordinary experience and create loyalty to the property...

Public Relations Assist in uplifting the image of the hotel to its key stakeholders through various public relations and corporate social responsibility activities and/or events according to the plan set by the hotel. Develop press advisories/ invitations for reviews and follow up on confirmation of attendance.   Compilation of media kits, complete with news release, relevant collateral and photographs with precise captions. Create and update media/press list regularly. To ensure press-clipping compilation, filing, reporting and calculation of press value is done on monthly basis in a coordinated manner. Coordinate to send promotion materials in a timely manner to gain more publicity mileage.  Advertising / Promotions / Sponsorship Copywriting and creative input on development of hotel advertisements and promotional collaterals e.g. flyer, poster and etc. To ensure proper filing of all hotel advertisements with proper documentation. Assist the...

Solicit new and existing accounts to meet/exceed revenue goals through telephone prospecting, sales calls, site inspections, and written communication. Coordinate and participate in blitzes, expositions, fairs, familiarization trips, site inspections, and other relevant activities.   Coordinate ongoing research of the industry to detect market trends and related information for development of new sales and marketing strategies. Make recommendations to improve potential from various markets. Review and develop guest history records to enhance personalized service for repeat guests. Ensure proper communication between sales and operations departments to satisfy any special group needs. Monitor actual sales, revenues, and expenses to determine variance and assess goal accomplishments, and adjust strategies and forecasts accordingly. Monitor competitive set activities and adjust execution as needed. Ensure an extraordinary experience and create loyalty to the property...

Ensure compliance with building and safety codes, and other regulations. Work with local building code officials as required. •  Review contracts and negotiate revisions, changes, and additions with vendors, consultants, clients, suppliers, and contractors. •  Manage relationships with team members; assist in repairing and maintenance issue. •  Ensure quality and timeliness of work performed by contracted vendors. •  Create department budget to include resource quantities, costs, and expenses. •  Monitor actual expenses to determine variance and assess goal accomplishments, and adjust strategies and forecasts accordingly. •  Protect and enhance the value of property assets through appropriate programs and maintenance. Evaluate condition of equipment and property and conduct analysis for capital expenditure needs. •  Balance staffing levels and labour to achieve ideal employee/guest engagement and cost ratio....

Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately Answering screening and forwarding incoming phone calls Receiving and sorting daily mail Be knowledgeable of spa operations, including treatments, packages, and use of all spa equipment.   Set up treatment stations, ensuring all products and equipment are present and equipment is in working order.   Greet guests, confirm services, and escort to treatment room. Ensure medical releases are signed, as required. Conduct pre-treatment consultations. Explain draping procedures to guests and ensure they are followed.   Conduct treatments. Promote and sell treatment products according to guest needs and preferences.   Ensure treatment rooms and stations are maintained before and after each use, including removing all used linen, removing trash, cleaning and disinfecting surfaces, and restocking supplies.   Maintain positive and professional...

Responsibilities: MEETINGS ATTEND/HOST: ·         Host weekly HACCP team meeting (bi-weekly tba) ·         One on one meeting with Executive Chef on daily base ·         Attend Daily Sous Chef briefing with Executive Chef 1000am ·         Attend Daily F&B briefing with F/B Director          2. HYGIENE CHECK WALKS DETAIL: ·         Daily walks to all HACCP related areas ·         Weekly walk with Exec Chef and/or without Exec Sous Chef and Outlet Chef for all kitchens to check on all areas in depth ·         Daily hygiene report with approval by Exec Chef or Exec Sous Chef            3.  PERSONAL HYGIENE IMPLEMENT: ·         Critical Control Points System ·         Control system procedures ·         Evaluation of corrective actions ·         Staff medical records updating system ENSURE: ·         Hand wash basins are available near each work area...

The Chef De Partie is responsible for consistent cooking, preparing, and garnishing of quality food product.  This position is instrumental in maintaining a clean, organized, and harmonious kitchen. Assist in developing recipes and presentation pictures for new menus and standards accurately and always update them. Ensures the hotel cost control policies and procedures are followed. Contributes to overall profits, through prevention of wastage and maximizing use of raw materials Identifies training needs of kitchen subordinates and recommend to CDC and Sous Chef. Create a positive environment in which all employees can maximize their potential. Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance. Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service Assist in hygiene...

Follow kitchen safety procedures at all times.  Follow handwashing and other personal and kitchen sanitation procedures at all times.  Report safety, sanitation, and other similar violations to the chef. Operate, maintain, and clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven, steam table, tilt kettle, waffle iron, flat top grill, and other equipment according to instructions. Set up stations, including utensils, equipment, and other needed items.  Receive and store food according to standards, ensuring all product is rotated and items are stored at proper temperatures.  Review production schedule at the beginning of each shift to ensure all items necessary for preparation are stocked.  Ensure all items are prepared according to recipe cards, plating guides, and photographs. Maintain cleanliness continually by throwing away trash, wiping down work area, cleaning equipment, and returning utensils. Follow...

 Maintains constant surveillance of patrons in the facility; acts immediately and appropriately to secure safety of patrons in the events of emergency; Provides emergency care and treatment as required until the arrival of emergency medical services; Presents professional appearance and attitude at all times, and maintains a high standard of customer service; Performs various maintenance duties as directed to maintain a clean and safe facility; Prepares and maintains appropriate activity reports; Performs miscellaneous job-related duties as assigned.

•  Ensure compliance with building and safety codes, and other regulations. Work with local building code officials as required. •  Review contracts and negotiate revisions, changes, and additions with vendors, consultants, clients, suppliers, and contractors. •  Manage relationships with team members; assist in repairing and maintenance issue. •  Ensure quality and timeliness of work performed by contracted vendors. •  Create department budget to include resource quantities, costs, and expenses. •  Monitor actual expenses to determine variance and assess goal accomplishments, and adjust strategies and forecasts accordingly. •  Protect and enhance the value of property assets through appropriate programs and maintenance. Evaluate condition of equipment and property and conduct analysis for capital expenditure needs. •  Balance staffing levels and labour to achieve ideal employee/guest engagement and cost ratio. •  Attract and select the best talent available from inside or outside...

Ensure compliance with building and safety codes, and other regulations. Work with local building code officials as required.  Review contracts and negotiate revisions, changes, and additions with vendors, consultants, clients, suppliers, and contractors.  Manage relationships with team members; assist in repairing and maintenance issue.  Ensure quality and timeliness of work performed by contracted vendors.  Create department budget to include resource quantities, costs, and expenses.  Monitor actual expenses to determine variance and assess goal accomplishments, and adjust strategies and forecasts accordingly.  Protect and enhance the value of property assets through appropriate programs and maintenance. Evaluate condition of equipment and property and conduct analysis for capital expenditure needs.  Balance staffing levels and labour to achieve ideal employee/guest engagement and cost ratio.  Attract and select the best talent available from inside or outside...

Provide a courteous, professional, efficient and flexible service always, following Standards of Performance. Responsible for all the Band Members uniform and management uniform. Receives dirty uniform from the Band Member and in return issues clean ones. Receives clean uniform from the Laundry, checks for quality of cleaning and pressing, makes sure they are in good condition e.g. no loose hems, open seams, missing buttons, faulty zippers, and other damage.  Follows up with any necessary repairs Reports missing immediately to the Laundry Supervisor, assures the   uniform rapid return. Hangs or folds uniform   by category of uniform number, department and size, completed as a full set. Takes count of new uniforms, checks their quality, labels with Uniform number the ones put into circulation, stores others in uniform storeroom Ensures uniform record cards are up to date with correct entries. Informs the Laundry Supervisor about shortages,...

Supervise department operations.   Maintain regular presence throughout the department. Supervise employees to ensure assigned duties are completed to standard and a positive guest experience is delivered Monitor and evaluate staff performance and deliver recognition and rewards.   Ensure control of all keys required to operate the department. Help create and modify the weekly work schedule, as needed. Ensure the proper handling, maintenance, storage, and security of all department equipment. Supervise and participate in periodic department inventories. Assist Room Attendants in cleaning rooms, as needed.   Maintain awareness of guests in corridors, greeting guests in passing, using names when known, moving carts to allow guests to pass, and turning off vacuum cleaners when guests are present.   Enter guest rooms according to procedures, including respecting Do Not Disturb rooms. Assist Room Attendants in deep cleaning guest rooms. Remove In Room...