Assistant Housekeeper

RM4,000 - RM5,000 monthly
  • The Face Suites
  • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
  • Dec 07, 2022
Full time Housekeeping Deparment

Job Description

RESPONSIBILITIES:

  • Assist the Executive Housekeeper on daily operation of housekeeping department.
  • Prepare assignment and schedule for room supervisor, public area and linen attendant.
  • Monitoring and oversee room, public area, pool, and linen operation.
  • To monitor and audit cleaning schedules, overtime and casual wages
  • Carry out inspection in front of house, lobby, corridor, guest lift, swimming pool, public area and outlet surrounding area to ensure cleanliness in excellent at all times.
  • Conduct training to room supervisor and public area supervisor by follow the hotel SOP.
  • Preparing and submit on daily operation report to Executive Housekeeper.
  • In charge of inventories for linen, chemical, machinery, guest supplies and all housekeeping equipment and tools.
  • Prepares and coordinates annual appraisals for supervisor all section
  • Assist the Executive Housekeeper in manage department’s budget by controlling stocks and authorizing within allocated limits of consumption and purchase.
  • Monitoring, supervise and scheduling the cleaning contractors, services contractors and contract cleaning workers.
  • Monitoring and ensure adequate operating supplies proper storage and control procedures. 

 

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities;

  • A successful track record of managing a large team
  • Proficiency, at a basic level, with computers and computer programs, including Microsoft Office and hotel system.
  • Knowledge of Workplace, Health, Safety and Hygiene is essential
  • Communication skills are utilized a significant amount of time when interacting with others, demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, brand and the company.
  • Mathematical skills, including basic math, budgeting, profit/loss concepts, cost control, percentages, and variances are utilized frequently.
  • Eye for detail and highly standard for cleanliness
  • Knowledge in organizing, planning, scheduling and maintaining budget.
  • Strong ability in knowledge of room, public area and linen.
  • Excellent in Customer service skills.
  • Good leadership skills and problem solving, reasoning, motivating, organizational and training abilities are used often.

 

QUALIFICATION STANDARDS

Education

  • Candidate must possess at least diploma, Advanced / Higher / Graduate Diploma Hospitality / Tourism / Hotel Management or equivalent, those with Resort employment experience with Resort Operation Background is desirable.
  • Preferably Junior Executive specializing in Hotel Management / Tourism Services or Equivalent.
  • Good problem solving, administrative and interpersonal skills are must.

Experience

  • At least minimum three year (s) work experience as Assistant Housekeeper, Assistant Manager or Team Leader Housekeeping in hotel operation or cleaning industry.
  • Experience and knowledgeable in cleaning chemical and machine handling.
  • Experience in supervising and handling contract cleaner and contractors.