SALES COORDINATOR

Job Purpose

Collate the HOD report under Power Point format/presentation on monthly basis and preview by 15th of the month and please follow up – Reservation on the Wholesales Production Report and Sales Team on the updated Business forecast.

Primary duties and responsibilities:

• Administrative support to the Department, including filing, prepare proposals/confirmations, contracted Rates, Banquet Event Orders (BEO), Proforma invoices, floor plans and rooming list and etc as required.
• Maintain an up-to-date good working relationship with all departments of the hotel to ensure to ensure alignment of Sales and Marketing efforts with overall Hotel operations.
• To manage the event halls/ function spaces (for blockage) with Rendezvous system in line with SOPs
• Assist in executing marketing campaigns to promote the hotel's services, amenities, and special offers including tele-marketing.
• Ensure that all records such as function blockages are kept up to date
• Assist in coordinating events, promotions, and partnerships to drive sales and increase brand visibility.
• Assist in site inspections (potential clients) as when required.
• Conduct market research to identify trends, competitor activities, and potential opportunities for the hotel.
• Complete assigned projects and tasks within designated timelines, demonstrating strong attention to detail and a proactive approach to learning and problem-solving.
• Compilation of Banquet & Rooms Revenue Confirmed/Tentative/Lost business report
• Administrative duties ensuring that there is proper filing of paperwork as required by audit requirements
• Attend required meetings such as Sales Meetings, Co-ordination meetings and client meetings
• Ensure updating of documentation on shared folder
• Any other duties and responsibilities as needed and when required by DOSM

Qualifications, experience and skills

• Education: Diploma/ Degree or equivalent
• Familiarity with MS Office applications and email functionalities, particularly MS Excel or Access and ability to generate reports using HMS (Property Management System) and work with large data sets.
• Ability to adapt to company systems for daily operations and communications.
• Basic computer skills.
• Rendezvous system skills