Key Responsibilities
· Always greet and welcome guest promptly in a warm and friendly manner
· Responsible for all the business operation.
· Achieve total customer satisfaction and meet the company standard
· Handle administration duties including stock ordering, staff roster, daily report & daily duty assignment
· Conduct briefing daily to staff
· Product knowledge – up to date from time to time
· Handles complaints and report them to the Manager or Assistant for proper action
· Oversees the setup and service of banquet events
· To help set up for buffet area when its require
· To fully assist the Manager on the day-to-day operation
Qualifications & Requirements
· Must have at least 3 years of experience in supervisory level in the hospitality or F&B industry
· Strong leadership skill, mature, out-going & guest oriental, good communication skills
· Able to work independent and under pressure
· Excellent command require
· Proactive, strong senses of responsibilities and positive thinking
Company Vision - We deliver the ultimate experience through unique and personalized service
creating timeless and everlasting memories
Company Mission - To build a brand that is synonymous with warm service, understand and the
unique Melaka charm.