Guest Service Agent
- St. Giles Wembley Penang
- St. Giles Wembley Hotel, Jalan Magazine, Georgetown, George Town, Penang, Malaysia
- Nov 27, 2024
Job Description
- Undertaking front desk service duties.
- Administering check-in and check-outs.
- Assigning rooms and issuing keys.
- Processing guest payments and managing bills.
- Coordinating with porters, concierge, kitchen staff and housekeeping.
- Acting as a central source of information for guests during their stay.
- Resolving problems and dealing with conflict or tension with disappointed guests.
- Coordinating third-party services such as tour guides, taxis, airport transfers and rental cars.
Salient Glory City Sdn. Bhd. is a private limited liability company, incorporated and domiciled in Malaysia. The principal activity of the Company is to carry out business of hotel, motel, service apartment and café and to provide management related services. Salient Glory City Sdn. Bhd. is trading as St Giles Wembley & Cititel Express Penang.
St. Giles Wembley - Located in the heart of Penang’s business and cultural center. A hotel dedicated to giving its guest an inspired and totally fulfilling stay. Featuring 415 rooms, Restaurant, 24-hour Café, and one of the largest ballroom in town with 12 supporting function spaces and Penang’s only helipad at the rooftop.
Salient Glory City Sdn. Bhd. is a wholly owned subsidiary of IGB Corporate Berhad. IGB is one of Malaysia’s leading property development group and is listed on the main board of Bursa Malaysia. Its business activities encompass construction, property development, retail development and hospitality.