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Outlet Manager

RM3,500 - RM4,500 monthly
Full time F&B Department

Job Description

  • Oversee the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish.
  • Maintains records of staff periodic manner and operating costs.
  • Provides feedback and coaching to the Team regularly.
  • Understands building capability through Cross training
  • Works with food and beverage staff to ensure proper food presentation and proper food-handling procedures.
  • Handle guest complaints in restaurants.
  • Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.
  • Check the quality of deliveries of fresh food and baked goods.
  • Arrange for maintenance and repair of equipment and other services.
  • Is capable of handling irate customers with a friendly/calm attitude.
  • Ensures product quality and great service.
  • Shows enthusiasm about guest within the restaurant.
  • Is flexible in dealing with changes/problems (e.g., being short staffed).
St. Giles Wembley Penang
About St. Giles Wembley Penang

Salient Glory City Sdn. Bhd. is a private limited liability company, incorporated and domiciled in Malaysia. The principal activity of the Company is to carry out business of hotel, motel, service apartment and café and to provide management related services. Salient Glory City Sdn. Bhd. is trading as St Giles Wembley & Cititel Express Penang. 

St. Giles Wembley - Located in the heart of Penang’s business and cultural center. A hotel dedicated to giving its guest an inspired and totally fulfilling stay. Featuring 415 rooms, Restaurant, 24-hour Café, and one of the largest ballroom in town with 12 supporting function spaces and Penang’s only helipad at the rooftop. 

Salient Glory City Sdn. Bhd. is a wholly owned subsidiary of IGB Corporate Berhad. IGB is one of Malaysia’s leading property development group and is listed on the main board of Bursa Malaysia. Its business activities encompass construction, property development, retail development and hospitality.

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