To assist the Food & Beverage Manager to ensure a smooth running distribution of paperwork and reports that are carried out in a professional, discreet, exact and prompt manner in accordance with expected standards.
Main Duties:
1. To welcome and seat diners ,advising each on choice of food and beverage and their order
2. To organize and manage their time team: organizing their work and training new staff members recruited
3. To organize the layout of the dining room to create a warm and welcoming atmosphere
4. To co-ordinate with the kitchen
5. To ensure that customer and the way its serves their meals
6. To ensure that customer are satisfied with the service they receive
7. To promote customer loyalty through the quality of the service receive
8. To ensure health and safety rules are complied according to the hotel standard
9. To manage stock
10. To ensure the continuity of the equipment supplied for his or her use
11. To ensure and impress the clients on experiential dining
Located within the i-City theme park, Best Western i-City Shah Alam offers a unique and pleasant stay experience, be it for business, leisure or a combination of both Work and Play.
The hotel boasts of 214 modern yet cozy rooms, spread over 18 floors complete with complimentary WIFI. A fitness center awaits, perfect for fitness enthusiasts and an all-day-dining restaurant, The View Café, serves a wide selection of delectable Asian and Western dishes. Unwind at the alfresco area on level 5 over drinks and watch the sun set. The multiple meeting rooms at Best Western i-City Shah Alam make it convenient for corporate travelers to organize business dealings, conferences and meetings.