Telephone Operator

Full time Front Office Deparment

Job Description

Perdana Kuala Lumpur City Centre (PKLCC), owned by Permodalan Nasional Berhad and managed by Attana Hotels & Resorts Sdn. Bhd., is currently looking for young, dynamic and energetic individuals for the following position:

Telephone Operator

  1. All telephone calls must be promptly and professionally answered within 3 rings at all times using the hotel’s approved telephone greeting standard.
  2. To ensure all calls received are handled professionally at all times. Be courteous and warm with genuine intention to assist all guests must be practiced and embraced consistently throughout the entire employment with the Hotel.
  3. To record down wakeup call requests at the record book and keyed it into the telephone Wake-up call system.