Guest Service Associate

  • MH HOTELS MALAYSIA
  • Ipoh, Perak, Malaysia
  • Apr 25, 2024
Full time Front Office Deparment

Job Description

  • Greeting guests upon arrival and making them feel welcomed.
  • Administering check-ins and check-outs.
  • Processing guests payments.
  • Answering telephone calls, as well as screening and forwarding calls.
  • Handling basic inquiries and sorting mail.
  • Keeping the reception area tidy and observing professional etiquette.
  • Performing other administrative tasks if required
  • Providing information about local points of interest and other various information