Hotel General Manager

Job Title: Hotel General Manager
Location: 1969 Business Suites, Perak, Ipoh
Job Type: Full Time Contract
Salary: Full Time Contract (10,000 to 15,000) 

Job Description:

1969 Business Suites is seeking an experienced and visionary General Manager to oversee all aspects of hotel operations. The ideal candidate will be a strategic leader, responsible for ensuring the hotel’s profitability, guest satisfaction, and team performance. This role is critical in driving the overall success of the hotel.

Key Responsibilities:

• Provide leadership and direction to all hotel departments, including front office, housekeeping, food and beverage, sales, and maintenance.
• Develop and implement business strategies to achieve hotel goals and objectives.
• Oversee the hotel’s financial performance, including budgeting, forecasting, and expense management.
• Ensure high levels of guest satisfaction by maintaining quality service standards and addressing guest concerns promptly.
• Foster a positive work environment by promoting teamwork, employee engagement, and professional development.
• Monitor market trends and adjust sales and marketing strategies to maintain a competitive edge.
• Ensure compliance with local laws, regulations, and hotel policies.
• Develop and maintain relationships with key stakeholders, including owners, corporate partners, and the local community.
• Manage and optimize the hotel’s revenue streams, including room rates, food and beverage sales, and other services.
• Oversee the recruitment, training, and development of hotel staff.
• Ensure the hotel’s facilities are well-maintained and meet health and safety standards.

Requirements:

• Proven experience as a General Manager or in a similar senior leadership role within the hospitality industry.
• Strong financial acumen and experience in managing budgets, forecasts, and financial statements.
• Excellent leadership, communication, and interpersonal skills.
• Ability to make strategic decisions and solve problems effectively.
• Strong understanding of hotel operations, including front office, housekeeping, F&B, and sales.
• Knowledge of local and international hospitality trends and standards.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.
• Fluency in [languages required, e.g., English and Malay]. Additional language skills are a plus.

Benefits:

• Competitive salary with performance-based bonuses.
• [Include any benefits like health insurance, retirement plans, meals, accommodations, etc.]
• Opportunities for career growth and professional development.
• A supportive and dynamic work environment.