engineer Supervisor

RM2,200 - RM2,500 monthly
  • Hard Rock Hotel Desaru Coast
  • Desaru Hard Rock Hotel, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia
  • Nov 21, 2022
Full time Engineering Department

Job Description

  • Ensure compliance with building and safety codes, and other regulations. Work with local building code officials as required.
  •  Review contracts and negotiate revisions, changes, and additions with vendors, consultants, clients, suppliers, and contractors.
  •  Manage relationships with team members; assist in repairing and maintenance issue.
  •  Ensure quality and timeliness of work performed by contracted vendors.
  •  Create department budget to include resource quantities, costs, and expenses.
  •  Monitor actual expenses to determine variance and assess goal accomplishments, and adjust strategies and forecasts accordingly.
  •  Protect and enhance the value of property assets through appropriate programs and maintenance. Evaluate condition of equipment and property and conduct analysis for capital expenditure needs.
  •  Balance staffing levels and labour to achieve ideal employee/guest engagement and cost ratio.
  •  Attract and select the best talent available from inside or outside the organization.
  •  Develop and implement strategies to retain staff.
  •  Train, coach, and counsel team member or employees to achieve their career goals and maximize their potential.
  •  Monitor and evaluate staff performance and deliver recognition and rewards.
  •  Promote a positive work environment for all employees and ensure all employment related processes and documentation are in compliance.
  •  Conduct regular meetings with staff to communicate global programs, implement new products and procedures, and discuss areas of opportunities, special events, and other activities.
  •  Ensure an extraordinary experience and create loyalty to the property and Hard Rock brand by exceeding expectations through exceptional service and product quality.
  •  Resolve guest complaints and implement changes to prevent future issues.
  •  Monitor quality assurance program scores and guest feedback. Take corrective action when necessary.
  • Ensure all property policies and procedures are fully implemented in department, including health and safety guidelines.
  •  Present a professional image to employees, guests, clients, owners, and investors.
  •  Operate ethically to protect the Hard Rock brand. Ensure brand and business initiatives are implemented.
  •  Maintain confidentiality of guest, employee, and company information.