Restaurant & Bar Waiter/ Waitress

  • MH HOTELS MALAYSIA
  • Ipoh, Perak, Malaysia
  • Feb 15, 2024
Full time F&B Department

Job Description

  • Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner.
  • Taking Food & Beverage orders and serving them to guests on a timely manner.
  • Should be fully aware of the bar and lounge menu along with their prices and any applicable taxes.
  • Establish rapport with guests to build loyal and satisfied customers.
  • Ensure knowledge of menu and restaurant promotions and any special offers.
  • Pick-up food orders from kitchen and communicate to the chef regarding any special preferences
  • Ensure serving station is well-stocked at all times
  • Should know basic cashiering procedures like handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers.
  • Clear tables and prepare for service by polishing cutlery, glassware and crockery etc.
  • Always take responsibility for ensuring a positive guest experience.
  • Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors or manager.