Executive - Membership & Business Development

  • Malaysian Association of Hotels
  • Ampang, Selangor, Malaysia
  • Dec 04, 2023
Full time Sales Department Marketing Department Others

Job Description

  • Identify, establish and maintain industry listing of existing and upcoming member and non-member hotels & resorts, as well as related industries.
  • Manage recruitment of Ordinary and Associate members and ensure membership retention to meet Association’s target & representation of industry.
  • Ensure accurate and effective membership administration and financial records of the Association.
  • Maintain all membership records / database and files concerning applications, subscriptions, certificates, representations, resignation etc. and that all processes are in line with MAH Constitution.
  • Work with Finance Department to arrange and coordinate for quarterly allocation to the Chapters, as well as grants as per policy.
  • Build networking and establish relationship with professionals and business associations to acquire new customer base and potential collaboration / new business opportunities.
  • Develop a growth strategy focusing on both financial gain and customer satisfaction.
  • Establish and maintain membership benefits as well as exclusivity and ensure its communication & delivery.
  • Identify and establish strategic partnership with the industry and related industries for the benefit of the association and its members.
  • Ensure efficient and effective marketing, advertising and promotional planning.
  • To provide support to team members including MAHTEC in their respective functions.
  • To perform any other tasks as assigned by Chief Executive Officer / General Manager from time to time.