Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.
Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts.
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
Ensure courses are cleared and tables are properly crumbed.
Respond to and try to fulfill any special banquet event arrangements.
Replenish buffet items to ensure consistency and freshness in presentation.
Monitor tableware to ensure it is presentable to guests.
Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
Bus tables by removing and separating tableware, plate ware, glassware, and flatware.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language.
Support team to reach common goals. Ensure adherence to quality expectations and standards.
Perform other reasonable job duties as requested.
Job Requirements
Candidate must possess at least Certificate/Diploma/Advanced/Higher/Professional Certificate/Graduate Diploma in Hotel Management or equivalent.
At least 3 Year(s) of working experience in hospitality industries are required for this position.
Fresh graduate.
Creativity.
Ability to multitask and Great time management skills.
About Hotel Tenera
Owned by Koperasi Permodalan Felda Malaysia Berhad (KPFMB)
Managed by KPF Hotel Management Sdn Bhd – 100% subsidiary company of KPFMB
Address : Persiaran Kemajuan, Bandar Baru Bangi 43650 Bangi, Selangor Darul Ehsan