Assist banquet team and managers with all aspects of service.
Welcome and assist guest according to Hotel service standards.
Ensure hotel standards of cleanliness and set up of function space for the banquet and event areas are executed with the highest level of proficiency.
Provide courteous service to the guest and respond promptly and tactfully to the guest inquires, complaints and request. Give guest immediate and complete attention to their request and complaints. Make sure the guests are satisfied with the service before they leave the outlet.
Permanent training on the job for the staff ensuring that the correct methods of service are maintained.
Ensure that room checklist and cleaning schedules are being completed.
In-charge on the particular floor as assign by superior.
Fixer on duty/shift as assign by superior.
Staff/ Part Timers groom and punctuality.
Report and Responsible for the maintenance of all operating ware/equipment.
Actively participate in daily briefings and EO meetings.
Perform any other job-related tasks as assigned by the Superior and Head of Department.
Candidate must possess at least Diploma/Advanced/Higher/Professional Certificate/Graduate Diploma in Hotel Management or equivalent.
At least 3 Year(s) of working experience in hospitality industries are required for this position.
Ability to multitask and Great time management skills.
About Hotel Tenera
Owned by Koperasi Permodalan Felda Malaysia Berhad (KPFMB)
Managed by KPF Hotel Management Sdn Bhd – 100% subsidiary company of KPFMB
Address : Persiaran Kemajuan, Bandar Baru Bangi 43650 Bangi, Selangor Darul Ehsan