Sales Coordinator

RM2,000 - RM2,200 monthly
  • HATTEN HOTEL MELAKA
  • Melaka, Malacca, Malaysia
  • Jun 27, 2024
Full time Sales Department

Job Description

To ensure the smooth and efficient operation of the Sales Office. Department achieving 
maximum sales and guest satisfaction and adhering to the standard of service required by 
the hotel. To also be responsible for establishing, maintaining and servicing all filing systems 
and kept up to date.

DUTIES AND RESPONSIBILITIES

To constantly strive to please all guests that he/she may come into contact with during 
his/her here.
To increase business/occupancy through establishing and maintaining good relationships 
with clients.
To update and control all mailing systems, correspondences (internal and external), meeting 
minutes, memorandums, faxes and any other items pertaining to clerical aspects.
To be responsible for the requisition and control of the issuance of all stationary for the 
department.
To distribute hotel collateral materials as appropriate.
To maintain an update database through the Fidelio system.
To act as the liason among other departments for clerical matters.
To respond to the changes in the departmental function as dictated by the industry company 
or the hotel.
To assist the clients with their needs and requirements over the telephone