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HOUSEKEEPING SUPERVISOR

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Supervises assigned areas of the day to day operation of the Housekeeping Department within the established policies and procedures.

DUTIES AND RESPONSIBILITIES

·  To supervise the activities of room attendants to ensure clean, attractive and well maintained guest room, hallway and service areas according to set standards in order to achieve prompt courteous service.

·  To train housekeeping staff according to set departmental standards and policies and procedures and informs supervisor on performance.

·  To assign staff to respective areas on daily basis.

·  To monitor room attendants to ensure that all guests receive special attention and amenities.

·  To maintained appropriate standards of dress, hygiene, uniform, appearance and conduct of housekeeping employees.

·  Establishes effective employee relations.

·  To provide input to Housekeeping Department meetings.

·  To handle floor housekeeping report as instructed.

·  To control and requisition supplies necessary for the daily operation.

·  To participate in taking various housekeeping inventories.

·  To recommend possible improvement of operations.

·  To ensure flow of communication between room attendants and superiors.

·  To report damages and follow up on corrective actions to Engineering Department.

·  Advises subordinates on their work performance.

·  To conduct job orientation of newly employees.

·  To carry out training of attendants as required.

·  To perform related duties and special projects as assigned.

Contact Us

  • Person-in-charge / Department
    MUHAMMAD ARIFF JASMAN
  • Email
    muhammad.ariff@hattenhotel.com
  • Phone
    0126039226