· To handle the set-up of daily reservations and check-in and check-out guests.
· To ensure guest satisfaction, anticipate and respond to request promptly.
· Responsible for the delivery of service throughout in a friendly and courteous manner
· Handling cashier during shift on duty.
· Answering guest call with manner.
· Providing latest hotel information in correct manner.
· Attending to guest complaints immediately and highlights to Supervisor for his further action.
· Takes pride in being hotelier
· Possess SPM and at least one year working experience in hotel.
· Good command of English and Bahasa Malaysia.
· Courteous, service oriented with pleasant personality.
· Able to perform shift works.
· Due to work permit restriction, only citizen of Malaysia and Permanent Residents of Malaysia
shall be considered.