Job Description
Duties :
· To handle the set-up of daily reservations and check-in and check-out guests.
· To ensure guest satisfaction, anticipate and respond to request promptly.
· Responsible for the delivery of service throughout in a friendly and courteous manner
· Handling cashier during shift on duty.
· Answering guest call with manner.
· Providing latest hotel information in correct manner.
· Attending to guest complaints immediately and highlights to Supervisor for his further action.
Requirement :
· Takes pride in being hotelier
· Possess SPM and at least one year working experience in hotel.
· Good command of English and Bahasa Malaysia.
· Courteous, service oriented with pleasant personality.
· Able to perform shift works.
· Due to work permit restriction, only citizen of Malaysia and Permanent Residents of Malaysia
shall be considered.
Sojourn Guest House is a part of the HerbaLine Global Wellness Group (HGWG), which accentuates beauty, comfort, and stress-free services and packages. The vision is straightforward, everyone deserves an experience that lightens the body and mind. At HerbaLine Global Wellness Group, we aspire to offer a unique and holistic wellness experience based on the "EAT WELL; LOOK WELL; LIVE WELL" principle via 3 primary brands.
Sojourn Guest House [LIVE WELL] is a haven of healthy living focused on your well-being while traveling. With a wide range of amenities up to 4-STAR standard, comfortable beds, and a cosy setting for you to take a breather, the space is uniquely designed to relax and indulge in tranquility. Our caring staff will make you feel like part of the family, with their sincere and gracious service and thoughtful personal touches.
Each Sojourn Guest House features a Mama Kim restaurant, "Where Healthy is Yummy" [EAT WELL]. A nourishing menu of delicious meals such as the signature dish, Sauna Mee will be sure to satisfy your craving for home-style cooking. Guests may want to experience sublime relaxation, and renowned service in our Herbaline Facial Spa [LOOK WELL]. A relaxing retreat will begin with our unique complimentary journey, and continue with one of our signature facials, a therapeutic massage, or soak in our private dipping pool, all delivered with our legendary service.