Job Description
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Ensure quality of food & service comply with established standards.
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Direct and supervise daily operations.
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Perform random checks on food quality and service standard.
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Oversee scheduling and administration of duty rosters.
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To do daily stock take as required on every shift.
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Participate all the Food & Beverage meeting and promotion.
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Taking reservation from guest and handling guest complain, self discretion within general framework and to adhere to GBW hotel F&B policy and procedure.
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Provide feedback on customer complaints.
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To do monthly inventory for all equipment and linens.
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To improve the Service standard required by management from times to times.
- Respond to equipment breakdown immediately and resolve the situation.
GBW Hotel
Formerly known as Grand BlueWave Hotel Johor Bahru
Redefining luxury living and entertainment is the essence of the GBW Hotel experience.
Situated in the heart of Johor Bahru, our luxury hotel features spacious rooms, modern facilities, and exceptional service. We aim to surpass the demands of discriminating guests and make sure that they have everything they need for their comfort.
Our strict adherence to hospitality standards applies to our wide range of facilities. We cater to the business and recreational needs of our guests and ensure that leisure and accessibility are always within your reach.
The total convenience of our location is part of the luxury we offer here at the GBW Hotel. We are mere minutes away from the places that matter in Johor Bahru, such as offices, shopping centers, and cultural destinations.