F&B Sales Manager

  • Le Meridien Petaling Jaya Hotel
  • Le Méridien Petaling Jaya, Jalan SS 7/26a, SS7, Petaling Jaya, Selangor, Malaysia
  • Jul 02, 2024
Full time F&B Department Sales Department

Job Description

  • Monitors reservation tracking for all outlets. 
  • Provides assistance for all sales enquiries.
  • Gathers market intel on trends, competitors and the history of long-standing restaurants. 
  • Compiles and segregates guest database by ethnicity. 
  • Creates sales tracking report for the top 20 items. 
  • Regularly sends email and WhatApp blast for F&B promotions. 
  • Develops a market rapport by visiting corporate outcall. 
  • Contribute ideas for F&B promotions. 
  • Organizes public society visitations to schools, churches, sport clubs to promote outlets. 
  • Cultivates a network of resources to stay updated on market trends related to F&B. 
  • Ensures the delivery of brand promise and provides exceptional guest service at all times. 
  • Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. 
  • Greet visitors, ascertains nature of business and directs visitors.