Sales Manager (Proactive/Reactive)

  • Le Meridien Petaling Jaya Hotel
  • Le Méridien Petaling Jaya, Jalan SS 7/26a, SS7, Petaling Jaya, Selangor, Malaysia
  • Jul 02, 2024
Full time Sales Department

Job Description

  • Effectively execute sales activities to maximize room business opportunities in the corporate market.
  • To be fully aware of the potential and buying decisions of all key accounts, competitive information on rates and volume to allow for specific strategic planning related to such accounts.
  • To ensure Le Meridien Petaling Jaya Hotel is the preferred hotel for corporate FIT, government / diplomatic FIT, and events business in Petaling Jaya. To convert businesses from Kuala Lumpur.
  • Ensures that all site visits conducted and handled in the most professional manner and effectively.
  • To attend daily morning sales briefing.
  • To effectively utilize the standard forms and letters, and presented in the most professional manner.
  • To maintain an effective account and account management through Opera and to be fully competent with operating Opera Sales and Catering system.
  • To ensure that all data input in the Opera Sales and Catering is accurate and updated.
  • Traces on accounts and bookings are logged into Opera Sales and Catering daily and ensures that traces are acted upon timely and thoroughly.
  • Maintains all client and event files accordingly to the standards required.
  • To assist with incoming telephone calls within the department.
  • To be constantly aware of Le Meridien Petaling Jaya Hotel’s occupancy and average rate.
  • Fully competent with providing clients with hassle-free experience.
  • Full capable of rate negotiation and room block reviews through effective analysis of programme and client history.
  • To work closely with all clients in providing recommendations to ensure that all programme are handled professionally.
  • Full capable in handling and solving problems arising from client.