Waiter /Waitress

·         To greet and escort customers to their tables.

·         To present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).

·         To prepare tables by setting up linens, silverware and glasses.

·         To inform customers about the day’s specials.

·         To offer menu recommendations upon request.

·         To up-sell additional products when appropriate.

·         To communicate order details to the Kitchen Staff

·         To serve food and drink orders.

·         To check dishes and kitchenware for cleanliness and presentation and report any problems.

·         To arrange table settings and maintain a tidy dining area.

·         To deliver checks and collect bill payments.

·         To carry dirty plates, glasses and silverware to kitchen for cleaning.

·         To follow all relevant health department regulations.

·         To provide excellent customer service to guests.

·         To consistently offer professional, friendly and engaging service.

·         To check dishes and kitchenware for cleanliness and presentation and report any problems.

·         To provide excellent customer service to guests on menu items in an informative and helpful way.

·         To follow bespoke hotel polices, procedures and services standards.

·         To have full knowledge of beverage lists and promotions.

·         To have full knowledge of all menu items, garnishes, contents and preparation methods.

·         To follow all safety and sanitation policies when handling food and beverage.