Pool Attendant

RM1,500 - RM1,700 monthly
  • HOLIDAY VILLA JOHOR BAHRU CITY CENTRE
  • holiday villa jb
  • Dec 27, 2023
Full time Housekeeping Deparment

Job Description

Job Description

·         Observes and patrols pool and enforces safety regulations.

·         Assists swimmers from water when in danger.

·         Provide excellent service consistent with the hotels standards operating procedures and brand attributes.

·         Greet all guests upon arrival, distribute towels, offer assistance with seating, and delivering consistent guest service, exceeding guest expectations, and providing all other supporting services..

·         Knowledgeable of pool facility such as length and depth of all pools, how many laps it takes to make complete a mile in meters and feet etc.

-          Pool side Bar hours of operation, location of facilities, and emergency procedure for rescue.

·         -Knowledgeable of hotel facilities and services to answer guest inquiries.

·         Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure the guests satisfaction.

·         Identify and report defects throughout the pool and spa area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations.

·         Ensure swimming pools and the complete health club area is clean at any times and report any maintenance issues to engineering department.

·         Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning.

·         Knowledge of the principles and practices of resuscitation, first aide, and CPR/PR techniques.

·         Knowledge of safety hazards and necessary safety precautions sufficient to be able to establish a safe work environment for self and others.

·         Knowledge of swimming pool equipment sufficient to be able to perform minor maintenance work on the equipment.

·         Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs.

·         Facilitate and maintain consistent pool safety programs, training, and documentationto ensure the overall safety of guests in the pool area.

·         Work closely with other departments that are essential to ensuring a positive guest experience.

·         Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements.

Requirements:

·         Must possess at least SPM/STPM/Diploma for any discipline

·         Minimum 1-2 year working experience

·         Work experience in the hotel industry is a bonus

·         Required skill(s): Passionate, excellent communication and organizational skills

·         Working Day: 6 Days Per-Week (1 Rest Day)

·          Working Hour: (Rotation Shift)

Benefits:

·         Public Holiday, Annual Leave, Medical Leave

·         Staff Meal, Free Parking

·         EPF, SOCSO & EIS