FRONT OFFICE ASSISTANT

RM1,500 - RM2,000 monthly
  • Hotel Sentral Pudu Sdn Bhd
  • Hotel Sentral Pudu, Jalan Pudu, Pudu, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
  • Sep 08, 2022
Full time Front Office Deparment

Job Description

JOB DESCRIPTION

We are looking for those passionate about customer service to join our Front Office team as Front Office Assistant. He/She will manage front office activities to ensure smooth and efficient daily operations and maintain guest satisfaction. 

Job responsibilities : 

  • Ability to perform guest check-in and check out 
  • Ability to answer & handle room reservations
  • Ability to handle guest requests & relation matters efficiently
  • Able to provide exceptional customer service at all times 
  • Ability to perform cashier and night audit tasks 
  • Providing guests with information about the hotel
  • Other duties and responsibilities as assigned

Job requirement : 

  • Good verbal communication skills in English and Malay
  • Positive working attitude with good interpersonal skills 
  • Computer literate and basic mathematic skills
  • Willing to work on shift, weekends, public holidays, and extra time during high occupancy
  • With or without experience working in hotel industry