Assistant Outlet Manager

RM3,500 - RM4,000 monthly
  • ANGSANA TELUK BAHANG
  • Angsana Teluk Bahang, Penang, Jalan Teluk Bahang, Teluk Bahang, Tanjung Bungah, Penang, Malaysia
  • Dec 14, 2023
Full time F&B Department

Job Description

The Assistant Outlet Manager responsible for the co-operation and smooth running of the restaurant. Responsible for training the associate, setting, maintaining and improving service standards established by the Director of Food & Beverage.

Job Description

Responsibilities

  • Responsible for high standard of service of F&B in the restaurant, plans, control and co-ordinate activities of all associate in the restaurant.
  • Responsible for hygiene, cleanliness and good appearance of his station, and proper maintenance of all operating equipment, furniture and fixtures.
  • Establish good guest contact by setting up guest history cards, greet guests by name, inform regular guests about activities and promotion in the hotel.
  • Maintain a high level of co-operation and communication with the Chef to ensure that all subordinates work together to achieve the set target.
  • Responsible for log book reports to ensure that all guest comments, complaints and daily incident which happened in the outlet are written in the log book and forwarded to the F&B Operations Manager and Director of Food & Beverage.

Requirements

  • At least 3 years proven track record in a hotel of comparable standard in similar capacity
  • Sound knowledge of working practices of Food & Beverage department
  • Strong leadership, organisational and administrative skills
  • Capable to maintain consistent performances under pressure
  • Good interpersonal skill and team-oriented person
  • Able to read and communicate in English
  • Must have the right to work in Malaysia