Job Description
We are looking for those passionate about customer service to join our Front Office team as Front Office Assistant. He/She will manage front office activities to ensure smooth and efficient daily operations and maintain guest satisfaction.
Job responsibilities :
- Ability to perform guest check-in and check out
- Ability to answer & handle room reservations
- Ability to handle guest requests & relation matters efficiently
- Able to provide exceptional customer service at all times
- Ability to perform cashier and night audit tasks
- Providing guests with information about the hotel
- Other duties and responsibilities as assigned
Job requirement :
- Good verbal communication skills in English and Malay
- Positive working attitude with good interpersonal skills
- Computer literate and basic mathematic skills
- Willing to work on shift, weekends, public holidays, and extra time during high occupancy
- With or without experience working in hotel industry
The journey time from the city centre to the airport is 28 minutes. The precinct will also boast the central railway station covering 1 square kilometre with integrated light rail, suburban and interstate trains as well as a major shopping complex.
This 3-star Kuala Lumpur hotel enjoys a unique location with the monorail station right on its doorstep. LRT, KTM Komuler and the Express Rail Link (ERL) train station in within walking distance away providing quick access to some of the major tourist spots such as Bukit Bintang, Times Square, PWTC, KLCC, China Town, and Mid Valley City.
This location also permits easy access to the industrial cities of Subang Jaya and Petaling Jaya, the government city of Putrajaya and the Multimedia Super Corridor called Cyberjaya.