Sales Manager

  • PARKROYAL Penang Resort
  • PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang, Malaysia
  • Nov 30, 2023
Full time Sales Department

Job Description


  • Collaborate with the Director of Sales and Marketing to develop the annual Business Plan, Hotel Budget and Marketing Plan.
  • Cultivate strong client relationships through attention to detail, promptly follow up, and demonstrating empathy for customer perceptions and needs while maintaining professionalism.
  • Generate periodic sales reports that highlight sales volume, potential sales, and proposed client base expansion areas.
  • Foster effective communication and teamwork across departments.
  • Engage in prospecting activities, manage incoming leads, and successfully close sales.
  • Facilitate clients familiarization with hotel facilities.


  • Minimum of 2 years sales experience within a multinational organization, with a proven track record in sales.
  • Proficiency in preparing RFP’s (Request for Proposal), MICE and group contracts/ B2B contracting.
  • Self- driven and motivated individual with excellent interpersonal, oral, and written communication skills.
  • Strong influencing abilities and adeptness in handling internal and external customers, some of whom may require high levels of patience, tact, and diplomacy.
  • A collaborative team player who thrives under pressure and meets tight deadlines.
  • Demonstrates a high level of integrity and respect for others.
  •  Familiarity with Opera systems is advantageous.