Reservation Officer

  • Furama Bukit Bintang
  • Furama Bukit Bintang, Jalan Changkat Thambi Dollah, Bukit Bintang, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
  • Nov 23, 2023
Full time Others

Job Description

Basic Function

Performing day-to-day Room Reservations sales activities of the properties and follow instruction from RM/ARM for room selling strategy of properties. 

 Responsibility and Authority  

  • Handling phone call enquiries at Reservations. 
  • Handle and process individual reservations. 
  • Check credit worthiness where applicable with Accountant.   
  • Maintain an efficient administration system including record keeping, filing and guest history.
  • Develops close working relationships with all business suppliers.   
  • Ensure sales leads are forward to Sales department for action .
  • To achieve a level of service quality that consistently meets the expectations of guests and internal customers.