Compile and update Standard Operating Procedures for all areas of responsibility periodically.
Ensure that all auditing and reporting standards are conveyed to staff and adhered to.
Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner.
Conduct quality control inspections of all areas of the hotel and share results with the team.
Work with Maintenance Team to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning.
Conduct monthly Staff Meetings and daily briefings with Operational Managers.
Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies.
Prepare periodical department budget & forecast, manage all operational costs within budgets.
Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable.
Prepare and analyze monthly P&L and month-end reports, identify deviation from business plan goals.
Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.
About ibis Styles Johor Iskandar Puteri
ibis Styles Johor Iskandar Puteri, a trendy, vibrant premium economy hotel with creative and playful designs managed by Accor. Located within Johor’s new administrative capital, Iskandar Puteri, less than half an hour drive from Johor Bahru city center as well as Singapore.
With close proximity to Legoland Malaysia, Puteri Harbour, EduCity™ and surrounded by the SiLC green business park, makes it perfect for both business and leisure travelers.
Featuring 152 stylish rooms inspired by a cocoa design theme throughout the hotel, facilities include complimentary high-speed Wi-Fi, gym, restaurant, a café and deli bar, and 4 function rooms that are bursting with energy, and colorful décor will create a truly uniqueFEEL WELCOMEguest experience.