Housekeeping Manager

  • ibis Styles Johor Iskandar Puteri
  • Nusajaya, Iskandar Puteri, Johor, Malaysia
  • Nov 23, 2023
Full time Housekeeping Deparment

Job Description

  • Compile and update Standard Operating Procedures for all areas of responsibility periodically.
  • Ensure that all auditing and reporting standards are conveyed to staff and adhered to.
  • Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner.
  • Conduct quality control inspections of all areas of the hotel and share results with the team.
  • Work with Maintenance Team to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning.
  • Conduct monthly Staff Meetings and daily briefings with Operational Managers.
  • Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies.
  • Prepare periodical department budget & forecast, manage all operational costs within budgets.
  • Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable.
  • Prepare and analyze monthly P&L and month-end reports, identify deviation from business plan goals.
  • Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.