FRONT OFFICE ASSISTANT

RM1,600 - RM1,700 monthly
  • Asiatic hotel
  • Asiatic Hotel Melaka, Jalan KLJ 4, Malacca, Malaysia
  • Sep 02, 2022
Full time Front Office Deparment

Job Description

JOB DESCRIPTION

We are looking for motivated, enthusiastic, helpful and friendly individuals who are passionate about customer service to join our Front Office team as Front Office Assistant. He/She will manage front office activities to ensure smooth & efficient daily operations & to maintain guest satisfaction.

Job responsibilities:

• Ability to perform guest check-in and check-out.

• Ability to answer & handle room reservations.

• Ability to handle guest request & relation matters efficiently.

• Able to provide exceptional customer service at all times.

• Ability to plan and prioritize jobs to exceed expectation.

• Ability to perform cashier and night audit tasks.

• Maintain hotel guest information.

• Other duties and responsibilities as assigned.

Job requirements:

• Fresh graduates or SPM school-leavers are encouraged to apply

• Good verbal communication skills in English , Malay , Chinese

• Positive working attitude with good interpersonal skill

• Computer literate & basic mathematic skills.

• Willing to work on shift, weekend, public holiday and extra time during high occupancy