JOB DESCRIPTION

We are looking for motivated, enthusiastic, helpful and friendly individuals who are passionate about customer service to join our Front Office team as Front Office Assistant. He/She will manage front office activities to ensure smooth & efficient daily operations & to maintain guest satisfaction.

Job responsibilities:

• Ability to perform guest check-in and check-out.

• Ability to answer & handle room reservations.

• Ability to handle guest request & relation matters efficiently.

• Able to provide exceptional customer service at all times.

• Ability to plan and prioritize jobs to exceed expectation.

• Ability to perform cashier and night audit tasks.

• Maintain hotel guest information.

• Other duties and responsibilities as assigned.

Job requirements:

• Fresh graduates or SPM school-leavers are encouraged to apply

• Good verbal communication skills in English , Malay , Chinese

• Positive working attitude with good interpersonal skill

• Computer literate & basic mathematic skills.

• Willing to work on shift, weekend, public holiday and extra time during high occupancy