Cititel Express Ipoh, Jalan S.P Seenivasagam, Ipoh, Perak, Malaysia
Oct 12, 2023
Front Office Deparment
Ensure that front office operations run smoothly and efficiently, with a focus to maximize profit including working closely with the Hotel Manager to address any issues that may arise with team members, customers, guests and clients
Maintain accurate and up-to-date employee, customer, and vendor databases and schedules
Oversee daily administrative operations, including ensuring that all front office and support staff are prepared for daily, weekly, and monthly tasks
Create and maintain office policies, procedures, and systems, including training and implementing new systems to improve efficiency and accuracy
Maintain a clean and organized front office, including managing paperwork and filing systems
Ensure that workstations are well-stocked and neat, that office supplies and equipment are readily available, and that equipment is properly maintained and in working condition
Handle a variety of tasks independently, as needed
Display a pro-active and leading role in terms of service, culture, development, team image, systems, procedures and skill development.
Candidate must possess at least a Diploma/ Advanced Diploma/ Degree in Management or Business in Hotel and Tourism.
Possess at least 3 years experience in the Hospitality industry in the Rooms and Front Office Department
Preferably Managers specializing in Hotel Management/Tourism services or equivalent.
Excellent communication and presentation skills.
Strong work ethics with high level of discretion.
Must be goal orientated and possess ability to work in a team environment.
Knowledge in OPERA will be an added advantage
About Cititel Express Ipoh
Cititel Express Ipoh offers 210 modern, functional, comfortable and a reasonably priced accommodation which caters to both business and leisure travelers. Understanding the needs of today’s tech-savvy generation, we offer FREE unlimited High Speed Wi-Fi (with four devices in every room) and our room is equipped with a 40″ LED Smart IPTV for you to enjoy FREE Video on Demand (more than 100 HD movies).
The hotel stood tall in one of Ipoh Iconic Landmarks,Ipoh Old Town, promises the spectacular view of old town, new town, Ipoh Padang and Kinta River. Its strategic location provides easy access to Ipoh Heritage Trail, Ipoh Famous Food Trail, Ipoh Attractions, Ipoh Train Station, Ipoh Historical Buildingsand Ipoh Commercial Business Centre.