Guest Services Officer

RM2,500 monthly
  • Lanson Place Bukit Ceylon
  • Bukit Ceylon, Kuala Lumpur
  • Aug 29, 2022
Full time Front Office Deparment

Job Description

Job Responsibilities:

  • Handles Front Desk operations of handling arrivals, check-ins (Registration) and departures for checkouts (Cashiering) of all the guests.
  • Understand guest needs and preferences and provide the necessary assistance to ensure utmost guest satisfaction.
  • Handles face to face guest requests and enquiries articulating accurate advise on products, services and happening within the Serviced Residence.
  • Handles simple F&B services in a lounge. 

Job Requirements:

  • Positive work attitude, punctual, reliable, responsible & willing to work on shifts as assigned by the division (e.g 7am-3pm/3pm-11pm/11pm-7am).
  • Pleasant disposition and excellent interpersonal and communication skills in both Bahasa Malaysia and English.
  • It will be an added advantage for those with at least a minimum of one (1) year experience in the Front Office with knowledge in Property Management System (PMS) systems.
  • Fresh graduates are encouraged to apply.