Room Checker

Operation 

• Inspects the rooms daily, including check out, vacant and make up rooms for cleanliness and are free from defects. 

• Conducts random checks on service area 

• Maintain and enforce the hotel practice, quality standards, policies and standard 

• Attend daily briefings and takes on daily assigned tasks 

• Understand the difference in guest levels (VIPs) and Room Categories 

• Clean and maintain areas of responsibility according to standards and procedures 

• Replenish guest supplies and ensure that guests requests are promptly attended to 

• Report damage or malfunction in hotel rooms/areas to Supervisor 

• Maintain equipment in a proper state of cleanliness  

• Maintain a section room report as well as a daily productivity report 

• Reports lost and found articles to the housekeeping office immediately 

• Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner 

• Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor 

• Record room status in allocated section accurately 

• Carry out valet services when required (e.g. delivery of linen, processing laundry orders) 

Other Responsibilities 

• Be well versed in hotel fire & life safety/emergency procedures 

• Attend all briefings, meetings and trainings as assigned by management 

• Maintain a high standard of personal appearance and hygiene at all times 

• Perform other reasonable duties assigned by the assigned by the Management 

• Establish and maintain effective employee working relationships