• To ensure guest satisfaction, anticipate and respond to requests promptly.
• To ensure all guest needs are dealt with accurately and efficiently.
• To ensure that all internal and external customers are treated with highest priority and respect.
• Knowing all the Food & Beverage products of the department.
• Knowing how to serve Food & Beverage through the company’s procedure.
• Dynamic and willing to follow orders.
• Cooperate with all other department associates and others upon the request of the supervisor.
• Having the capability to work under pressure and long hours.
• To be friendly and welcoming.